Sales Administrator

Sales Administrator

We are looking for an organized, energetic, and customer-focused Sales Administrator to support our sales team and defense business operations. This is a hands-on role with variety spanning order processing, customer communication, trade show participation, and market research. The ideal candidate is a multitasker who takes initiative and takes pride in keeping things running smoothly.

Key Responsibilities:

• Administrative Sales & Customer Support
• Prepare quotes and process customer orders from start to finish
• Pack and ship orders accurately and on time
• Provide customer support, including warranty follow-up and issue resolution
• Conduct proactive follow-ups with customers on quotes, open sales, and trade show leads
• Trade Show & Field Support
• Coordinate and participate in trade show setup and on-site support (Occasional travel required)
• Office & Administrative Support
• Maintain product flyers and other product sheets
• Handle general office tasks including filing and tax-exempt form processing
• Assist with shopping cart management and inventory counts
• Research & Market Support
• General market research
• Monitor and report on anti-counterfeit activity on eBay and Amazon
• Assist with social media content and engagement

What We're Looking For:

• 3+ years of experience in sales support, operations, or administrative roles
• Strong organizational and multitasking skills with attention to detail
• Excellent written and verbal communication skills
• High degree of accuracy and precision in all work
• Proficiency in Microsoft Office; databases or e-commerce platform experience a plus
• Willingness to travel for trade shows and field events
• Self-starter who can manage competing priorities independently
• Associate or bachelor's degree (or equivalent)
• Must be a U.S. Person due to ITAR requirements.

Job Type: Full-time

Benefits: Paid time off Retirement plan Travel reimbursement

Education: Associate (minimum)

Work Location: In person