Customer Solutions Specialist

Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. About the Role As the Product Solutions Specialist at MrBeast, you are the Builder and the Backbone of the Partner Solutions team. In this dual-function role, you serve as the right hand to the Director of Commercial Strategy & Go-To-Market, helping to visualize, package, and standardize our ad offerings for the market. At the same time, you provide critical logistical and execution support to the Integrations and Placement Lead, ensuring that once a deal is sold, the physical and operational reality matches what was promised. You sit directly between what we sell and how we deliver it, turning complex specs, trends, and deal terms into clean systems and flawless execution. This role is ideal for someone who loves structure, visuals, and systems and wants exposure to both commercial strategy and live campaign execution. What You'll Do Translate complex digital ad specifications into clear, visually compelling guides and menus for sellers Create client-facing materials that outline what is possible, the limitations of each format, and the assets required Support the packaging of emerging trends by tracking new features across YouTube, TikTok, Instagram, and Snap Build and maintain a centralized library of sales decks, one-sheets, and case studies that are on-brand, current, and polished Act as the team researcher for new ad formats, quickly understanding how they work and supporting the Director of Commercial Strategy & Go-To-Market in packaging them for sellers Support the Integrations and Placement Lead with operational handoff once a product placement or integration deal is sold Assist with asset traffic control as workload permits by tracking product shipments, organizing talking points, and verifying that on-set assets match client must-haves Support contracting administration by ensuring deal paperwork is signed, stored correctly, and ready before execution begins Use generative AI tools to create visual mockups for sales decks and speed up administrative workflows Identify manual and repetitive tasks such as data entry or asset tagging and help build automation using Monday.com automations, Zapier, or scripts What We're Looking For 2-4 years of experience in sales support, ad operations, or a related role at a social platform, publisher, or ad tech company Exceptionally detail oriented with a track record of catching errors in decks, specifications, and logistics before they impact execution Strong ability to translate technical production requirements into clear visuals and straightforward language that sales teams can confidently present to clients Strong understanding of digital ad specifications including aspect ratios, safe zones, and tracking fundamentals Portfolio demonstrating the ability to turn technical information into clean, client-facing one-sheets or slides Platform fluency across YouTube, TikTok, and Instagram, with a strong grasp of format differences from a technical perspective Comfort using AI and low-code or no-code tools to accelerate work and standardize processes Proficiency in Google Slides, Sheets, and Slack is required Familiarity with Monday.com preferred Familiarity with Boostr preferred Working knowledge of Google Analytics, Nielsen, Viewstats, and YouTube Data APIs The Perks, Why Work On the MrBeast Team We are redefining what entertainment and storytelling look like at global scale. Every piece of content we publish reaches millions and influences culture in real time. This is your opportunity to lead the team that decides how those moments come to life across every screen. Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance Company contributions to employee Health Savings Accounts (HSA) 401k Plan with Safe Harbor company-matching Flexible vacation policy and paid company holidays Company-provided technology package Relocation assistance where applicable, including travel and company-provided housing for the first 90 days As set forth in MrBeast’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr