Customs Brokerage Compliance Specialist

Job Description

Job Description

The Customs Brokerage Compliance Specialist reports to the LOGISTEED-America, Inc. Customs Brokerage Compliance Manager & Director of Customs Brokerage Compliance. This position requires excellent analytical skills along with the ability to monitor and report the activities of all Import Brokerage compliance in the US, including all Participating Government Agencies involved in regulating the importation of freight to Compliance Manager. Other key responsibilities include, but are not limited to the following:

• Supporting policies procedures and direction for a compliant Import Customs regulatory compliance program.
• Assist in the monitoring and enforcing compliance policy guidelines for reasonable care and paperless recordkeeping.

Qualities 

• Ethical with sound business judgement
• Possesses a passion to help team members 
• Strong customer relations 
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Enjoys being part of a team as well as leading one
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Provide internal regulatory support & guidance including but not limited to the following compliance areas:

Brokerage Compliance Work Duties

• Monitor compliance activities to ensure reasonable care and accuracy of all LUS branch’s Customs entry filing and paper/paperless recordkeeping activities.
• Run various Customs entry reports both from the CW1 brokerage system as well as from the ACE portal for compliance monitoring as well as for internal quarterly entry audits. 
• Compile data into CSV or Excel formats and conduct analysis for review by the Compliance Manager and Director of Brokerage Compliance. 
• Conduct tariff classification reviews for both the internal branches as well as for external clients. 
• Develop and maintain classification databases for key accounts and update CW1 by client to improve efficiency of classifications and proper SPI and PGA codes and data being applied to the entries. 
• Maintain current employee listing in the ACE portal by working with LUS HR Managers to ensure compliance with the reporting of new and terminated employees within the 30-day regulatory requirement. 
• Proactive pursuit of updated information from HR is required for reporting all employees affected within a facility housing a brokerage entry operation.
• Maintain a positive working relationship with all LUS Branch Brokerage Managers

Communications

• Communicating both orally and in writing in a clear and concise manner
• Handle and manage all communication and sensitive materials with high confidentiality and discretion.
• Maintaining communication and control through all phases of the journey, including the production of management reports and statistics

Employee Engagement

• Supporting initiatives that are inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives 

Safety

• Performing tasks safely 
• Ensuring area housekeeping requirements are met
• Abiding by all Federal. State, Local safety regulations and OSHA rules and LOGISTEED-America, Inc. safety practices

Finance

• Record and submit monthly expenses and reimbursement forms.
• Managing and tracking all assigned material, equipment and company assets as necessary

Training

• Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and others.
• Training and developing Team as needed

Collaboration

• Support internal and external stakeholders including but not limited to safety, compliance, HR. finance and customers. 
• Contributes to team effort by accomplishing related results as needed. 
• Ability to travel if needed for business necessity  
• Should be available for holiday, night and weekend shifts to meet required customer/business needs.
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines 

Competency  

• Strategic Thinking
• Problem Solving/Analysis
• Financial Management
• Project Management
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 3 years brokerage experience
• Strong classification and regulatory knowledge 

• Customs data reports extraction and analysis skills
• strong classification and regulatory knowledge

• 3 years supervisor/managerial experience

Education and Certifications 

• Bachelor’s degree
• Equivalent work experience will be considered in-lieu of education

Experience Requirements and Preferences 

• Work well with individuals of different languages and cultures
• Effective decision making, sound judgment, and initiative
• Excellent organization skills
• Excellent verbal, written communication & presentation skills
• Licensed broker - preferred
• Strong attention to detail
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to make decisions in an objective manner
• Strong written and verbal communication skills
• Organizational, people, and interviewing skills
• Conflict resolution skills
• Staff management: requires flexibility and understanding that all staff may be required to perform duties outside their normal area of expertise to meet the mission and goal 
• Ability to respond to situations in a prompt and professional manner
• Proven professional and sound judgment in the management of difficult and / or sensitive matters
• Provide excellent customer service to internal and external customers 
• Ability to work in multiple systems and ability to input and retrieve data are a must
• Must be able to read, write and count
• Intermediate/Advanced Proficiency in Microsoft Office: Word & Excel
• Energetic and highly motivated to succeed
• Proven strong business acumen 
• Fluency in English
• Must pass drug and criminal background check

Additional Eligibility Qualifications 

• Ability to read, analyze and interpret compliance regulations and requirements
• Ability to respond effectively to time sensitive work orders

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT 

Eighty-five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).

LOGISTEED-America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. 

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

EOE/M/F/D/V 

Hiring Compensation is Starting At: $31.25 – $40.86 /per hour. The hourly pay for this position will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data