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IT Help Desk Leader - SLA-Driven Support & Team Growth

International Executive Service Corps

A global service organization seeks an experienced IT Support Manager to oversee an IT support team based in Washington, DC. Responsibilities include managing daily operations, ensuring high customer satisfaction through performance monitoring, and team leadership. The ideal candidate will have extensive experience in IT support, an ITIL v4 certification, and a strong technical background, while also holding a U.S. citizenship and a secret security clearance. #J-18808-Ljbffr International Executive Service Corps

Vacancy posted 3 days ago
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