IT Help Desk Leader - SLA-Driven Support & Team Growth
International Executive Service Corps
A global service organization seeks an experienced IT Support Manager to oversee an IT support team based in Washington, DC. Responsibilities include managing daily operations, ensuring high customer satisfaction through performance monitoring, and team leadership. The ideal candidate will have extensive experience in IT support, an ITIL v4 certification, and a strong technical background, while also holding a U.S. citizenship and a secret security clearance. #J-18808-Ljbffr International Executive Service Corps
- ...operations for Federal Government programs. The ideal candidate will have a Bachelor's in IT or Computer Science, 5 years of IT support, and 3 years of leadership experience. You will manage a team, improve helpdesk processes, and ensure high-quality support while maintaining an...SuggestedFull timeRemote work
$175.24k - $192.76k
...is seeking an Audience Growth & Monetization Lead to... ...implement our strategy for helping portfolio organizations... ...but entrepreneurial team working to re-shape the... ...financial investment, venture support, and movement building... ...newsroom and business leaders on both strategy and...SuggestedFor contractorsLocal areaImmediate startRemote work$86.8k - $198k
Booz Allen Hamilton seeks a Help Desk Team Lead in Arlington, VA. The ideal candidate will lead a help desk team, manage IT programs, and ensure solutions for various issues. Required... ...team focused on strategic corporate IT support. #J-18808-Ljbffr Booz Allen HamiltonSuggested- ...analytics firm is seeking a Rapid Response Team Lead in Washington, DC. This role involves leading urgent task execution in support of classified and unclassified operations, managing... ..., and at least 3 years' experience in DoD IT operations. Alongside competitive salary and...Suggested
- ...federal technology services provider is seeking a Service Desk Manager to lead a team delivering technical support in Washington, D.C. The role involves overseeing... ...candidates should have over 5 years’ experience in IT service management, strong communication skills, and...Suggested
$105k - $115k
...in Washington, DC is seeking an experienced Service Desk Manager (SDM) to lead a team delivering technical support. The SDM will mentor staff, oversee operations, and... ...service quality. Candidates must have 5+ years of IT service desk management experience, strong leadership...- ...Team Leader For ILAB Research Support Contract Management Systems International (MSI), a Tetra Tech Company,... ...formats Direct data collection and desk reviews, ensuring sound methodological... ...challenges. Coordinate with IT and communications staff to leverage...Contract workFor contractorsLocal area
$120k - $130k
An IT service provider is looking for a Help Desk Supervisor in Washington D.C. This role involves overseeing staff who provide remote and on-site support, managing daily assignments, and ensuring effective troubleshooting of hardware and software issues. Candidates should...Work at officeRemote work- ...are motivated individuals who want to grow their practice and help clients unleash their innate healing potential. Responsibilities... ...uncapped bonus structure, continuous education assistance and a supportive work environment. #J-18808-Ljbffr Healthcare Recruitment...Full time
- Calnet is seeking a Service Desk Lead with Secret Clearance in Washington DC. This role ensures high-quality IT support, team leadership, and management of Service Desk operations. Responsibilities include overseeing daily service desk functions, compliance with performance...
- A leading company in federal mission services is seeking a Service Desk Manager to lead its IT support operations. The role includes overseeing the service desk team, addressing complex technical issues, and ensuring high-quality support aligned with company goals. This...
$86.8k - $198k
...Job Number: R0230195 Help Desk Team Lead The Opportunity: Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply specific functional knowledge, and working or general industry knowledge. Develop or contribute...Full timeContract workPart timeWork at officeLocal areaRemote work- ...Circle Solutions (DCS) is a team of consultants defined by our... ...complex digital ecosystems to high-growth, private equity-backed firms... ...scalable infrastructure for IT leaders or streamlining lead-to-order... ...business. ~ Sales & GTM Support (10%): You support key sales...Work at officeLocal areaRemote workHome officeFlexible hours
$170k - $220k
...strongly encourage team members to be... ...our mission by helping our company... ...generate, model it in useful, understandable... ...decisions Growth - We... ...our craft while supporting each other's professional... ...Team Leader who is committed... ...champion data-driven decision making...Temporary workWork at office2 days per week1 day per week$70k - $75k
Tyto Athene is seeking a Helpdesk III/VIP Support Specialist in Washington, DC to provide dedicated IT support to VIP users, including senior leadership. The candidate will be responsible for responding to support requests quickly and conducting wellness checks. Required...$115.71k - $158.32k
...Medicare & Medicaid Services is seeking an IT Product Manager to build digital products... ...This role involves leading cross-functional teams through the product lifecycle, managing... ...experience in product management and data-driven analysis. #J-18808-Ljbffr Centers for Medicare...- ...Generation Manager in Arlington, VA, to lead the end-to-end demand generation strategy. This role involves overseeing a team responsible for designing data-driven, multi-channel campaigns to achieve pipeline and bookings. The ideal candidate will have significant experience...
- Team Lead for Real World Evidence (RWE) Initiatives... ...highly organized, proactive leader who can manage complex,... ...the success and growth of NCDR’s research and... ...to senior leadership. Supports the development and implementation... ...ACC business lines, IT, legal, compliance, and...Temporary workWork experience placementSummer workLocal area
- ActioNet is seeking a Help Desk Manager Level I in Arlington, Virginia. This entry-level management... ...daily operations of the help desk team, ensuring timely resolution of technical... ...a minimum of 2 years of experience in IT support. Familiarity with help desk tools like...
- ...and possess strong communication skills. This position offers flexible hours, opportunities for growth, and an earnings structure with commissions and incentives. Join our team and contribute to providing excellent wireless experiences! #J-18808-Ljbffr Russell CellularFlexible hours
$21.55 - $35 per hour
Whole Foods Market IP. L.P. is seeking an Assistant Team Leader in Washington, DC. This role assists in daily operations including profitability... ...and $35.00, alongside competitive benefits such as discounts, PTO, and wellness support. #J-18808-Ljbffr Whole Foods Market IP. L.P.Hourly pay$65k - $70k
The Skoll Foundation in Washington, D.C. is seeking an IT & Systems Lead responsible for managing IT support for 60+ individuals. This critical role requires stellar communication skills and the ability to handle multiple IT platforms including Windows, Mac, and software...Flexible hours- Whole Foods Market in Washington, DC is seeking a retail Team Leader to assist in daily operations, enhance team performance, and ensure... ...Benefits include competitive hourly wages and various perks, supporting health and wellness, paid time off, and team member discounts...Hourly pay
- ...Manager of Business Analysis to lead operations analytics and drive high-impact strategies. This role requires a data-driven leader who can coach a growing team and partner with executives to enhance efficiency and revenue. The ideal candidate will possess a strong...
$135k - $170k
Product Leader - Accounting and Credit Fund... ...rework percentages, SLA adherence, and... ...strategy. Apply data‑driven prioritisation... ...performing, independent team to support product delivery.... ...Risk Management, IT, and People team... ...Opportunity to invest in growth through Employee...Contract workLocal areaFlexible hours- ...evaluation and learning, economic growth, health, and empowering... ...Banyan Global is recruiting a Team Leader for an upcoming project with... ...utilities, and local NGOs to support effective evaluation planning... ...Experience applying Problem-Driven Iterative Adaptation (PDIA) or...Part timeLocal area
- ...based in Washington, DC, is seeking a Rapid Response Team Lead to oversee urgent operational requirements and... ...skills and extensive experience with DoD IT operations. Responsibilities include coordinating support for General Officers and managing response teams. The...
- ...leading home design retailer is seeking a Store Leader to drive profitability and elevate customer... ...this role, you will lead a high-performing team, ensure effective operations, and foster a culture of accountability and growth. You will maintain sales and visual...Full timeFlexible hoursNight shift
$86.8k - $198k
Help Desk Team Lead Job Number: R0230195 The Opportunity Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply specific functional knowledge and industry knowledge. Develop or contribute to solutions for problems...Local area$180k - $260k
...impact At Jacobs, we’re driven to deliver... ...communities. Join a global leader recognized for its... ...members of our team, your focus is to make... ...Market Growth Director to align our... ...identifying needs to support key project pursuits... ...development process and help develop required business...Full timeWork experience placementWork at officeRemote work
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