IT Help Desk Leader - SLA-Driven Support & Team Growth
International Executive Service Corps
A global service organization seeks an experienced IT Support Manager to oversee an IT support team based in Washington, DC. Responsibilities include managing daily operations, ensuring high customer satisfaction through performance monitoring, and team leadership. The ideal candidate will have extensive experience in IT support, an ITIL v4 certification, and a strong technical background, while also holding a U.S. citizenship and a secret security clearance. #J-18808-Ljbffr International Executive Service Corps
- ...operations for Federal Government programs. The ideal candidate will have a Bachelor's in IT or Computer Science, 5 years of IT support, and 3 years of leadership experience. You will manage a team, improve helpdesk processes, and ensure high-quality support while maintaining an...SuggestedFull timeRemote work
$175.24k - $192.76k
...is seeking an Audience Growth & Monetization Lead to... ...implement our strategy for helping portfolio organizations... ...but entrepreneurial team working to re-shape the... ...financial investment, venture support, and movement building... ...newsroom and business leaders on both strategy and...SuggestedFor contractorsLocal areaImmediate startRemote work- Strategic Operational Solutions, Inc. is seeking a Helpdesk III/VIP Support Specialist in Washington, D.C. who will provide dedicated IT support to VIP users including senior leadership. The role requires at least 3 years of VIP-level IT support experience and a Bachelor...Suggested
$86.8k - $198k
Booz Allen Hamilton seeks a Help Desk Team Lead in Arlington, VA. The ideal candidate will lead a help desk team, manage IT programs, and ensure solutions for various issues. Required... ...team focused on strategic corporate IT support. #J-18808-Ljbffr Booz Allen HamiltonSuggested- ...analytics firm is seeking a Rapid Response Team Lead in Washington, DC. This role involves leading urgent task execution in support of classified and unclassified operations, managing... ..., and at least 3 years' experience in DoD IT operations. Alongside competitive salary and...Suggested
- BlueWater Federal Solutions Inc. is seeking a Help Desk Manager to support the Dept of the Navy at the Pentagon.... ...involves overseeing the help desk team, establishing customer service... ...candidates will have a Bachelor's Degree in an IT-related field, 5+ years of help desk...
- ...federal technology services provider is seeking a Service Desk Manager to lead a team delivering technical support in Washington, D.C. The role involves overseeing... ...candidates should have over 5 years’ experience in IT service management, strong communication skills, and...
- ...providing services that help the government... ...well being and support of U.S. citizens... ...HELP DESK TECHNICIAN V – EXECUTIVE... ...SUPPORT TEAM LEAD Advance the... ...mission-critical IT services to senior... ...escalations, and SLA performance to ensure... ...we do. Growth: AI-powered career...Work at officeRemote work
- ...Team Leader For ILAB Research Support Contract Management Systems International (MSI), a Tetra Tech Company,... ...formats. Direct data collection and desk reviews, ensuring sound... ...methodological challenges. Coordinate with IT and communications staff to leverage...Contract workFor contractorsLocal area
$250k
...Description Industry Growth Leader (Insurance... ...you join Sikich Team members at Sikich... ...Are you seeking a supportive environment backed... ...compliance, and data-driven decision making.... ...Risk Management, IT Managed Services.... ...thoughtfully designed to help our clients, teams...Full timeRemote workFlexible hours- Description SAIC is proud to support the Federal Deposit Insurance Corporation (FDIC) under... ...are seeking an experienced and results-driven IT Asset Management Lead to provide strategic... ...exceptional leadership capabilities to manage a team, foster collaboration with stakeholders...Contract work
- ...Information Technology Support Analyst Hot Job Alexandria... ...corporate and contract IT infrastructure across... ...and software packages, help with installation setups... ...Provide training for teams in multi-faceted departments... ...for professional growth. Your contributions are...Full timeContract workWork at officeRemote workShift work
- Calnet is seeking a Service Desk Lead with Secret Clearance in Washington DC. This role ensures high-quality IT support, team leadership, and management of Service Desk operations. Responsibilities include overseeing daily service desk functions, compliance with performance...
- ...Driven and customer-focused, the Team Leader – Design Services & Trade leads daily... ...oversee the design desk operations—managing... ...empower your team, support business development... ...encourage professional growth Provide specific... ..., coaching, and helping whenever and...Full timeWork at officeLocal areaFlexible hoursNight shiftAfternoon shiftWeekday work
$170k - $220k
...strongly encourage team members to be... ...our mission by helping our company... ...generate, model it in useful, understandable... ...decisions Growth - We... ...our craft while supporting each other's professional... ...Team Leader who is committed... ...champion data-driven decision making...Temporary workWork at office2 days per week1 day per week$86.8k - $198k
Help Desk Team Lead Job Number: R0230195 The Opportunity Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply specific functional knowledge and industry knowledge. Develop or contribute to solutions for problems...Local area- ...technology companies, helping its clients... ...understand that achieving growth for our partners... ...career within TaskUs. Team Lead - Role... ...yourself as one of the leaders of the operations department... ...Level Agreement (SLA) and achieves their... ...s Code of Conduct. Support the learning and...Local areaShift work
- ...based in Washington, DC, is seeking a Rapid Response Team Lead to oversee urgent operational requirements and... ...skills and extensive experience with DoD IT operations. Responsibilities include coordinating support for General Officers and managing response teams. The...
- ...evaluation and learning, economic growth, health, and empowering... ...Banyan Global is recruiting a Team Leader for an upcoming project with... ...utilities, and local NGOs to support effective evaluation planning... ...Experience applying Problem-Driven Iterative Adaptation (PDIA) or...Part timeLocal area
$180k - $260k
...impact At Jacobs, we’re driven to deliver... ...communities. Join a global leader recognized for its... ...members of our team, your focus is to make... ...Market Growth Director to align our... ...identifying needs to support key project pursuits... ...development process and help develop required business...Full timeWork experience placementWork at officeRemote work$27 - $28.5 per hour
...spaces. Expanding teams, capabilities, and... ...size and scale, more growth opportunities for you... .... As a Team Leader at Primark, progress... ...management team to support the daily running of... ...merchandising execution, help maximize sales... ..., and steer sales. It’s energizing to put...Hourly payLocal areaImmediate start- ...Circle Solutions (DCS) is a team of consultants defined by our... ...complex digital ecosystems to high-growth, private equity-backed firms... ...scalable infrastructure for IT leaders or streamlining lead-to-order... ...the business. Sales & GTM Support (10%): You support key sales...Work at officeLocal areaRemote workHome officeFlexible hours
$95 per hour
Chick-fil-A Hospitality Team Leader Lead Something... ...management position - it's your opportunity to inspire... ...your leadership, you'll help transform everyday dining... ...team member's strengths Growth: Communicate clear... ...Guaranteed Sundays off A supportive, growth-oriented environment...Hourly pay- ...Manager of Business Analysis to lead operations analytics and drive high-impact strategies. This role requires a data-driven leader who can coach a growing team and partner with executives to enhance efficiency and revenue. The ideal candidate will possess a strong...
- ActioNet is seeking a Help Desk Manager Level I in Arlington, Virginia. This entry-level management... ...daily operations of the help desk team, ensuring timely resolution of technical... ...a minimum of 2 years of experience in IT support. Familiarity with help desk tools like...
- ...leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position... ...overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree in IT or a...
$23 - $26 per hour
...hands-on logistics support so eCommerce... ...Saltbox, you're helping real small business... ...location: packages in, team managed, every SLA hit, every driver... ...staffing needs it Team... ...Familiar with SLA-driven operations where... ...to support that growth, and we expect every...Hourly payFull timeTemporary workLocal areaImmediate startFlexible hoursShift workDay shiftEarly shift$142.6k - $261.5k
...confidence. We’ll help you succeed in a... ...of diverse teams and take your career... ...the business. It’s a client visible... ...to enable AI-driven transformation across... ...for growth. Your key responsibilities... ...- including supporting management activities... ...team-led and leader-enabled hybrid model...Summer holidayWorldwideFlexible hours- ...Department of Human Resources is seeking an IT Manager for the District of Columbia Fire... .... This role involves overseeing IT support and ensuring seamless operations within the... ...possess relevant IT qualifications and lead a team to manage cost and resources effectively....Work at office
- ...experienced Data Analytics Team Lead to provide performance management support to enable data-driven analytical decision-... ...Services to staff it only with U.S. Citizens... ...reimbursement program to help you advance and excel... ...advancement and growth. About the Organization...Full timeContract workPart timeWork experience placementWork at officeImmediate startRemote workWork from homeFlexible hours
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