Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Baton Rouge, LA Benefits License Reimbursement SIMPLE IRA Bonus based on performance Health insurance Opportunity for advancement Paid time off About Our Agency Our agency opened in April 2016 and is a close-knit team of four focused on growth, service, and strong relationships. The owner participated in the Agent Aspirant program to build a foundation for leading and developing a successful team. We are an LSU graduate, local to Southern Louisiana, with a family of three. We stay involved through local schools, the Chamber of Commerce, and community events. We offer a group life plan, a health stipend, SIMPLE retirement plan, PTO, paid major holidays, a flexible schedule, licensing and development support through the Aspirant program, ongoing sales training, early Fridays, and a supportive office culture. Role Description As a Customer Service Representative – State Farm Agent Team Member, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with agency team members, and anticipating the needs of community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $55,000.00 - $65,000.00 per year. State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr