Customer Service Representative

Join to apply for the Customer Service Representative role at Addison Group 2 weeks ago Be among the first 25 applicants Join to apply for the Customer Service Representative role at Addison Group Job Title: Customer Service Representative Location: Oklahoma City, OK Industry: Financial Services Pay: $17 - $18 / Hour Benefits: This position is eligible for medical, dental, vision, and 401(k) About Our Client: Addison Group is partnering with a leading financial institution to hire motivated Customer Service Representatives. Our client is known for delivering exceptional support to homeowners across the country and fostering a collaborative work environment. Job Description: The Customer Service Representative will assist clients over the phone with their financial-related questions and concerns. This position requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced call center setting. Key Responsibilities: Respond to incoming calls and provide helpful, accurate information regarding financial accounts Research and resolve customer concerns while ensuring high service quality Log interactions and follow-up actions in internal systems Maintain compliance with applicable guidelines and procedures Support team initiatives and contribute to a positive customer experience Qualifications: Prior customer service or call center experience is preferred Strong communication and problem-solving skills Ability to navigate computer systems and input data accurately Reliable, detail-oriented, and able to manage multiple tasks Bilingual (Spanish/English) candidates are encouraged to apply Perks: Friendly, business casual work environment Comprehensive training programs provided Weekly bilingual pay incentive for eligible candidates Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Administrative Industries Staffing and Recruiting Referrals increase your chances of interviewing at Addison Group by 2x Get notified about new Customer Service Representative jobs in Oklahoma City, OK . Inbound Customer Service Agent-Bodewell (Remote) Inbound Customer Service Agent – Consumer Relations (Remote) Customer Service Representative - State Farm Agent Team Member Oklahoma City, OK $40,000.00-$55,000.00 1 month ago Oklahoma City, OK $18.00-$19.00 1 month ago Oklahoma City, OK $12.00-$14.00 2 days ago Customer Relations Representative - State Farm Agent Team Member Oklahoma City, OK $40,000.00-$55,000.00 1 month ago Customer Service Representative - State Farm Agent Team Member Edmond, OK $42,500.00-$62,500.00 3 months ago OKLAHOMA only - Work at Home Call Center Representative Customer Relations Representative - State Farm Agent Team Member Edmond, OK $25,000.00-$500,000.00 9 months ago Oklahoma, United States $17.00-$20.00 6 months ago Oklahoma City, OK $18.00-$20.00 4 days ago Oklahoma, United States $17.00-$20.00 6 months ago Work at Home Contact Center Agent (Full-Time & Part-Time) (OK) Remote Customer Care Advocate Tricare - Virtual in Oklahoma OK Appeals and Grievances Specialist (47498) Customer Service Representative (Healthcare) Customer Experience Representative - OKC Airport We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Addison Group