Remote SaaS Support Specialist
Transfinder
An established industry player is seeking a Software Support Specialist to be the primary contact for clients facing technical challenges. This role involves managing and resolving complex issues related to software installations, ensuring exceptional customer service, and collaborating with cross-functional teams. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work both independently and as part of a team. Join a dynamic environment where your contributions will directly impact client success and satisfaction, and where continuous learning is encouraged. If you are passionate about technology and client support, this opportunity is perfect for you. #J-18808-Ljbffr
$35k - $55k
...PracticeTek is searching for a Customer Support Payment Specialist to manage TopsPay Premier accounts and lead client onboarding. In this remote position, you'll ensure customers are set... ...have experience in orthodontics and SaaS platforms, with strong documentation skills...Remote work- Meshy is seeking a remote Billing and Subscription Support Specialist to join our US East-aligned support window. You will handle billing issues, refunds, and... ...and develop self-serve help content. Strong English, SaaS billing experience, and Intercom familiarity are...Remote job
- A leading SaaS provider is looking for a Customer Support Representative to join their remote team. This role involves troubleshooting and resolving customer issues, maintaining records, and contributing to product improvements. Candidates should have customer service experience...Remote job
- Donorbox is seeking a Customer Support Specialist to join the Trial to Hire program in a fully remote role serving Latin America. You will respond to email tickets, assist... ...analytical and communication skills, and a familiarity with SaaS products. #J-18808-Ljbffr DonorboxRemote job
- CENTRL is seeking a Product Support Specialist for our Enterprise B2B SaaS platform. This fully remote role runs on the morning shift from 6am ET / 3am PT to 2pm ET / 11am PT, providing high-quality technical assistance to our global enterprise clients. You will become...Remote jobDay shift
$90k - $105k
...Symmetrio is recruiting a full-time remote Clinical Applications Support Specialist for our customer, a growing healthcare technology organization focused... ...for healthcare customers using the company's clinical SAAS application. The role will work directly with clinicians...Remote workFull time- ...AutoVitals, Inc. is seeking a Customer Support Specialist (Tier 1) to handle inbound support across channels, resolve common questions, and... ...3. This role reports to the Manager, Customer Support and is remote. You will document interactions, meet response targets, and contribute...Remote workImmediate start
- Sunday, une entreprise innovante, recherche un Customer Technical Support pour aider les clients à résoudre des problèmes techniques. Vous travaillerez en 100% remote, et vous aurez un rôle clé dans la satisfaction client. Le candidat doit avoir une expérience en support...Remote job
- Float.com is hiring for a fully remote Support Manager role focused on the Americas. You will own a 4-5 hour daily Intercom block handling complex, async customer questions with an emphasis on real product knowledge and judgment. You will audit AI conversations, improve...Remote job
- ...is seeking a Technical Customer Support Agent (English desk) to join an international B2B SaaS project. You will work with... ...a hybrid collaboration model (remote-first) with occasional presence... ...growth, and a supportive team of specialists focused on #J-18808-Ljbffr EverHelp...Remote work
- First Due is seeking a Customer Support Representative to provide assistance to fire and EMS agencies in the U.S. This remote position requires 1-3 years of experience in customer service or technical support. Responsibilities include managing support inquiries, troubleshooting...Remote job
- ProfitSolv is seeking a Software Support Representative to resolve client software inquiries and issues, collaborating with cross-functional... ...to solutions, and log all interactions for tracking.This fully remote role offers performance-based pay, comprehensive benefits, and...Remote job
- GCPay is seeking a Customer Support professional to join our fully remote team, working East Coast hours. You’ll be the frontline for our customers, helping them get the most out of GCPay while ensuring a smooth, reliable experience. Responsibilities include diagnosing...Remote job
- ModMed is hiring a Product Support Specialist I to join our Client Services team. You will serve as the frontline support for Klara users, handling inquiries via phone, email, and chat, while troubleshooting software-related issues and guiding clients through solutions...Remote job
- Meshy LLC in Canada is seeking a customer billing specialist to own the full billing and subscription support process during Eastern Time hours. This fully remote role requires strong judgment on refunds, disputes, and policy interpretation while maintaining a superior...Remote job
- ...healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role... ...skills. The position offers a competitive salary, bonus potential, and remote/hybrid work options. #J-18808-Ljbffr Prompt HealthRemote job
- Net Health, a leading SaaS provider in healthcare, seeks a product application support specialist to assist customers with the company’s software. You will analyze issues, recommend fixes, and guide clients to effective resolutions. Responsibilities include troubleshooting...Remote jobWork at office
- ...A leading technology support firm is seeking candidates for a remote entry-level position. The role involves supporting the iMIS Engagement Management System... .... Ideal candidates will have experience with SaaS, advanced query writing, and report creation using SSRS...Remote workWork from home
- ...it happen. Join a team that supports some of the world's most recognized... ...are seeking an IT Support Specialist to provide technical support... ...changes across company SaaS platforms. Maintain knowledge... ...skills—you'll support many users remotely through tickets, chat, and...Remote workFull timeCasual workWork at officeLocal areaImmediate startMonday to FridayShift work
- FMX is seeking a Customer Support Specialist to join our Customer Success team in Columbus, OH. You will manage inbound tickets, calls, and live... ...and retention teams. You'll also lead trainings, document solutions, and help streamline workflows. #J-18808-Ljbffr Remote JobsRemote job
- ...We’re looking for a Support Specialist to join a growing SaaS team and provide reliable, high-quality support to customers using our software platform.... ...frustrated customers Comfortable working independently in a remote environment Strong documentation and organizational...Remote workWork from home
- ...for someone to join their team as an IT Support Specialist in Tampa, FL. Increase your chances of... ...connectivity across global offices and remote environments.Support both macOS and Windows... ...and support productivity and SaaS platforms including Google Workspace, Slack...Remote workContract work
- ...Support Specialist Remote September 23, 2026 Remote We're a fast-growing tech startup on a mission to revolutionize fundraising through the... ...support, or customer-facing operations role, ideally in a SaaS or tech startup environment ~ A strong bias toward white-...Remote work
$19.04 - $23.8 per hour
...Who We Are Looking For As a Support Specialist 1, you’ll be on the question-and-answer front lines, using your expert knowledge of our... ...Ideally, You Would Also Have These Experience working is a SaaS environment or with a similar EMR platform Five years Customer...Remote work$75k - $85k
...effective. What You Will Do As a Product Support Specialist, you’ll be the go-to person for helping... ...Qualifications: Experience supporting SaaS products (required). Excellent customer... ...on the candidate’s qualifications. Remote work, customized benefits to meet individual...Remote work- ...Product Support Specialist At Writesonic, customer experience is at the heart of everything we... ...What We're Looking For ~1–3 years in SaaS or tech product support, ideally with... ...learner who thrives in a high-growth, remote-first startup environment. Why Join...Remote workWorldwide
- ...Product Support Specialist As a Product Support Specialist, you will be a key point of contact between our Product, Tech, Customer Success... ...product support, customer support, technical support, operations, SaaS or a similar environment. ~ Strong communication skills...Remote workLocal area
$75k
...This might just be the best support job in the world. About Fyxer Since launching in May... ...deeply connected to the team despite working remotely - communicating proactively, flagging... ...customer or technical support, within a B2B SaaS environment Strong written and verbal...Remote workLive in- ...Product Support Specialist Zuddl is the unified events platform that gives B2B marketing teams... ...We're Looking For ~1–3 years in a SaaS support, helpdesk, or customer experience... ...Why You Want To Work Here ~100% remote-first and global team ~ Growth-stage...Remote workFlexible hours
$100 per hour
...intuitive dashboard. As a remote-first and globally... ...success together: As a Product Support Lead, you're the person premier... ...Mentor and guide product support specialists Conduct training sessions... ...experience in customer support in a SaaS or tech environment, with at...Remote workWork experience placementLive inLocal areaWork from homeWorldwideHome officeMonday to FridayFlexible hoursShift work
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