Hotel Banquets Assistant Manager - Flex Year Round - Full Time

Assistant Manager - Steamboat Grand Banquets

Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass

*Click HERE for more information on our employee benefits!

POSITION SUMMARY

The Steamboat Grand Team is looking for a new assistant manager to join its banquets team. This position requires a very detail oriented individual that is highly independent. Working closely with our banquets team this position will help execute the many events hosted at the Steamboat Grand throughout the year. If you are ready to take the next step into management then apply today!

This is a Flex Year-Round position, which means that you will work 10 out of 12 months in the year. This also means that Year-Round benefits apply, however there are 2 months during the year when business levels are lower, and scheduled hours will not be provided.

An attached pdf or word document of your resume is required.

ESSENTIAL DUTIES

• Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of an event have been addressed
• Provide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner
• Review all BEOs, along with the Banquet Manager, making sure the department is prepared for all functions
• Plan, supervise and coordinate the daily operations of the banquet function. Consult with Catering/Conference staff, Director of F&B and/or Executive Chef on such items as serving arrangements and additional employees and equipment needed.
• Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers, serving, clearing and cleaning tables, setting up bars and other service stations as needed
• Monitor food and service to ensure that appropriate quality standards are maintained
• Confer with Catering and Sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities. Also frequently exchange information and resolve problems as they arise
• Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared according to these numbers. Reconcile gratuity allocations and submit for Banquet Manager approval
• Regularly exercise discretion and independent judgment in the performance of the responsibilities described herein
• Work directly with restaurant managers to cross utilize service and set up staff
• Ensure that alcohol policies are being enforced
• Oversee shift meetings
• Work with Banquet Captain to administer Workday Time Keeping
• Attend BEO meetings and organize BEOs in binder for all staff.
• Request order for supplies such as china, glass, silverware, or meeting room supplies from purchasing agent with director approval, if needed. Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes
• Establish standards and procedures for all banquet staff
• Develop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnel
• Interact with guests and group contacts as a liaison for their event
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Participates in the service charge distribution
• Perform other tasks as assigned

REQUIRED QUALIFICATIONS

• 2 years of previous work history/education required
• Prior management experience at Steamboat Ski & Resort Food and Beverage venue helpful, not required
• Must meet SSRC minimum driving standards and have current Driver's license; a successful motor vehicle record background check is required.
• Problem solve in a highly effective manner and maintains positive relationships with guests and staff, including management, subordinates and co-workers.
• Be a consistent role model for company's Service Excellence standards
• Prefer experience with RTP, Workday, and Office and some accounting experience
• Knowledge of Microsoft Office with good knowledge of Excel
• Basic administrative and/or organizational skills
• Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports, preferred; must be skilled and reliable in cash handling techniques
• Must have Colorado approved Alcohol Server Training certificate or must attend a Colorado approved alcohol server training educational seminar within 30 days of employment
• Must have current Food Manager and Allergy training certificate, or must attend Food Manager and Aller-train certification courses for Alterra Mountain company within 14 days of employment

EDUCATION REQUIREMENTS

• Associate's degree or equivalent from two-year college or technical school helpful; or one year of relevant food service experience, or a combination of education and experience from which comparable knowledge and skills are acquired

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits.

Steamboat Springs area base hourly pay: $21.00 - $22.00 per hour

PHYSICAL REQUIREMENTS

• Must be at least 18 years of age
• Must push, pull, and lift up to 50 pounds (boxes, chair racks, tables) and stand for prolonged periods of time (up to 5 hours)
• Must communicate clearly in the English language both written and verbal
• Will work both indoor and outdoor events

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any