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Guest Experience Manager: Luxury Mountain Resort

alterra

Alterra is seeking a Guest Experience Manager in Mammoth Lakes, CA to oversee lobby operations and hotel amenities, ensuring high guest satisfaction. The role includes managing concierge, bell/valet, and activities, with a focus on guest recovery when issues arise. The position requires 2+ years in guest service/hospitality, a four-year degree or equivalent experience, and leadership capability. Marriott/Westin experience is a plus, with strong communication and problem-solving skills throughout. #J-18808-Ljbffr alterra

Vacancy posted 4 days ago
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