Director Enterprise Business Applications

Work Status Details

REGULAR FULL TIME | 80.00 Hours Every Two Weeks
Shift: Days
Pay Rate Type: Annual Salary
Location: Corporate Center

Salary Range

Min = $120,799.72
Mid = $157,039.64
Max = $193,279.55
Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.

Summary

The Director of Business Applications is responsible for the overall management of three distinct bodies of work: business systems, IT testing, and the Office of the CIO. Business systems include ERP, Financial Planning, Learning Management System, Time & Attendance, and Document Management. The Office of the CIO core responsibilities include collaboration with finance, HR, vendor management, communications, infrastructure, project management and new technology. Information Technology testing scope includes providing test plans and results for all updates, upgrades, and new installs that require a coordinated testing effort. In this role they will supervise integrated solution design, configuration and development tasks that include not only the technology architecture but also the related business processes and information management required. The individual will work in collaboration with current IT and operational leadership to establish and maintain an integrated approach that ensures all functional areas work seamlessly together. The Director is expected to work independently and in partnership with all Departmental Directors to better scope, strategize, prioritize, implement, resource‑broker, root‑cause analyze, and solve inefficiencies. The leader must be willing to challenge inefficiencies, collaborate with others to improve the overall effectiveness of the systems they support, while being cost effective. This position reports to the Vice President, IT Applications.

Responsibilities

Planning/Vision ; Competency: a) Provides vision, forward thinking and strategic planning in a proactive manner while being open‑minded and creative in establishing a strategic direction. b) Develops through an integration of ideas of those involved, an organized strategy to achieve both short and long term objectives for the department. Effectively communicates strategy to obtain commitment by the responsible individuals. Accountability: Leads the strategic planning process for the respective department. As plans are developed, these plans and objectives are integrated within the plans of the medical center. The incumbent works with others in leadership as well as physicians to identify and evaluate programs and emerging technologies.

Fiscal Management : Competency: a) Demonstrates a personal accountability for financial results through development of an annual budget and operational plan and management of performance based on plan. b) Engages staff in efforts to contain costs and improve the efficiency and cost‑effectiveness of services. Understands the basics of health care financial management. Accountability: Establishes budget targets for department, provides oversight for the process, and holds self and other individuals accountable for compliance with annual budget plan. Identifies program or service growth opportunities and methodologies to enhance revenues. Able to manage to a volume adjusted budget.

Customer Service : Competency: a) Exhibits unyielding commitment to providing excellent service to patients, physicians, employees and other customers. b) Demonstrates strong communication skills through effective exchange of information with others, including written and oral communication, active listening, influencing the behavior of others and building personal rapport. c) Communicates with others in an open and friendly manner, while simultaneously building credibility and rapport. d) Exhibits strong interactive skills through a demonstration of respecting others' feelings, ideas and opinions; fosters an open interchange, displays a genuine understanding and acceptance of others. Demonstrates perceptivity regarding others' feelings, ideas and opinions. Accountability: Responsible for assuring a respectable work environment. Promotes Patient & Family Centered Care. Sets the tone in the department by communicating values and attitudes that will significantly shape the culture of the group. Models appropriate behaviors and values; sets expectations for respectful behavior with all employees. Supports collaboration between patients, families, health care practitioners, and health care leaders in policy and program development, implementation, and evaluation; in facility design; professional education, and delivery of care.

Operational Management / Quality in Everything We Do : Competency: a) Exhibits a commitment to operational management and completing tasks through personal initiative, persistence. Demonstrates an ability to plan, organize, coordinate, prioritize, balance workload and follow through to achieve institutional and individual goals and objectives. b) Demonstrates use of good judgments and sound decision making (common sense, intuition, data collection, analytical skills, impact evaluation, communications) to systematically address problems, define alternate solutions, negotiate and facilitate implementation of solutions. c) Able to balance the need for consensus and involvement with need for decisiveness and action. Provides consistent and open encouragement to try new and creative approaches, yet willing to decide and take a stand. Contributes new ideas and new ways of thinking to improve departmental performance and services. Identifies need for change and develops/accepts creative approaches and solutions. Participates in performance improvement activities, and by challenging processes, eliminates inefficient/ineffective procedures and waste by collaborating with co‑workers or across departments to improve processes. Implements an effective and on‑going program to monitor, evaluate and improve the quality of services delivered. Accountability: With the assistance of direct reports, develop processes and procedures which are effective, efficient and aligned with organizational goals and values. Responsible for coordinating and integrating intra‑hospital services. Ensures division has qualified staff and needs resources in order to deliver safe quality care and outcomes. Establishes performance standards with which to measure effectiveness and efficiency of services.

System Thinking Competency: a) Ability to see how individual actions contribute to the overall good of the institution. Understands and can communicate how individual and department goals overlap with YRMC's goals. b) Demonstrates commitment for the good of the organization while maintaining congruence with commitment to the department. c) Able to recognize and use information about organizational climate and key individuals to accomplish legitimate organizational goals. d) Aware of the importance of timing, politics and group processes in managing change. e) Able to balance department needs with the hospital needs. Skillful at reconciling the two without sacrificing the critical needs of either. Accountability: Works collaboratively with a variety of key stakeholders to achieve team, department and Onvida Health's goals.

Human Resources Management Competency: a) Able to develop others through setting clear expectations, mentoring and coaching, and holding others accountable for results. b) Utilizing work force analysis, identifies required competencies needed for effective management of human resources and can identify short and long‑term staffing needs, c) Conducts oneself in an honest, credible, trustworthy manner consistent with YRMC's values. Demonstrates an integration of values, beliefs, attitudes and behaviors through an acceptance of responsibility and accountability for individual's own actions. Accountability: Ensures that the workforce has the necessary skills to accomplish the work required to achieve the objectives of the department. Partners with Human Resources to develop long‑term human resource plans, anticipating future needs and developing employees able to meet those challenges. Fosters an open working environment for easy access to express ideas and concerns. Demonstrates and expects open communications. Promotes an environment that is open and collaborative while keeping the team focused on a common goal. Builds rapport, encourages teamwork, creates an environment where employees may feel empowered.

Community : Competency: a) Leverage the unique system capabilities (hospital and community providers) to increase value for external and internal customers and eliminate barriers to care. b) Participate in community involvement. c) Champion community involvement in the department and throughout the organization. Accountability: Promote and encourage community involvement throughout the department. Incorporate community goals in overall departmental goals. Demonstrate involvement in community events and hospital partnerships. Maintains appropriate continued education as it relates to the role.

Education & Experience

Education Required: Bachelor’s degree in information technology, healthcare administration or related field.

Education Preferred: Master’s Degree in information technology, healthcare administration or related field.

Experience Required: 5 years of progressive leadership experience with related experience in clinical, technical, team management and/or project management.

Physical Requirements

Physical Requirements and working conditions for this position will be provided to you up on interview.