Vice President of Support
Confidential
Vice President of Support
About the Company
World-leading provider of an AI-powered cognitive patient care assistant
Industry
Hospital & Health Care
Type
Privately Held, VC-backed
Founded
2016
Employees
51-200
Funding
$76-$100 million
Categories
- Computer Programming
- Software
- Professional Services
- Computers
- Analytics
- Health Care
- Information Technology
- Machine Learning
About the Role
The Company is seeking a Vice President of Support to lead the transformation and expansion of its customer support function. This senior leader will be responsible for defining and implementing a world-class support strategy that encompasses both hardware and software ecosystems. The role involves not only resolving customer issues but also proactively identifying and mitigating potential problems, driving the integration of AI and automation into support workflows, and scaling operations to meet the demands of new and complex environments. The successful candidate will be a strategic voice at the leadership table, using data to drive change and ensure that the customer experience is at the forefront of the company's operations. Candidates for the Vice President of Support role at the company must have a minimum of 10 years' experience in customer service, contact center operations, product support operations, or a related function, with at least 5 years in a senior leadership position. Essential qualifications include a proven track record in building and leading support at a world-class company, experience in contact center operations, and a strong background in implementing AI and automation. The role requires a leader with strong strategic instincts, the ability to drive transformation, and a focus on operational excellence. Experience in a start-up environment and a consumer-centric background are desirable. The company is committed to providing a diverse and inclusive work environment and encourages all qualified candidates to apply.
Hiring Manager Title
COO
Functions
- Operations
$123.5k - $188k
...provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed Deliver an outstanding experience to Chase business...SuggestedFull timeWork experience placementWork at office- ...Vice President, Executive Search & Business Development About the Company Nationally recognized executive search firm Industry Staffing and Recruiting Type Privately Held Founded 1979 Employees 1-10 Categories Consulting & Professional...Suggested
- ...milestones. Develop presentation materials, track deliverables, and coordinate with internal stakeholders and external consultants. Support research and preparation for shareholder engagement meetings focused on executive compensation. Establish decision frameworks,...Suggested
MDA Edge
Santa Clara, CA19 hours ago - ...you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,4...SuggestedContract workFlexible hoursShift work
ASK Consulting LLC
Santa Clara, CA4 days ago - ...motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering...Suggested
$225k - $250k
...Vice President, Development The Vice President, Development is a strategic leader responsible for designing, executing, and scaling a... ...that fuels Think Education's statewide impact initiatives and supports the organization's mission and long-term goals. Partnering closely...Work experience placementWork at officeWeekend workAfternoon shiftTHINK Together
San Jose, CA19 hours ago$232.46k - $392.62k
...world to learn, communicate and advance faster than ever.As the Vice President, FP&A at Micron Technology, Inc., you will be responsible for... ...financial forecasting, optimize business performance, and support strategic decision-making across the organization.Responsibilities...Full timeWork experience placementLocal areaImmediate startWorldwideMicron USA Inc
San Jose, CA3 days ago$260.81k - $417.29k
...Vice President, Operations Salary Range: $260,809 -$417,294 The expected pay range is based on many factors, such as experience, education... ...maintain performance dashboards and reporting frameworks to support data-informed decision-making. # Champion the member...Contract workSanta Clara County Health Plan
San Jose, CA19 hours ago$167.3k - $311k
...against relationship strategies by monetizing relationships to drive value and impactIdentify solutions that meet client needs and support fulfillment of personal and account white space goalsDrive exploratory conversations with clients that reflect our business’ storefront...Local areaShift work- ...expanding access to sustainable energy. Position Summary: The Vice President of Operations is a visionary leader responsible for... .... Provide continuity and leadership for processes previously supported by PC-MRP by overseeing system configuration, enhancements, integrations...Flexible hours
Duracell Power Center, a Duracell Authorized Licensee
San Jose, CA2 days ago - ...Regional Vice President Sales, Northwest Full-time At Lakeshore, we create innovative learning materials and world-class guest experiences... ...national sales force, plus international offices that support our preeminent supply chain division. But today we’re working...Full timeLocal areaFlexible hoursNight shift
Lakeshore Learning Materials
San Jose, CA19 hours ago $200k - $235k
...and corrective actions for yield issues or field failures. Partner with R&D, Product Engineering, Sales/Marketing, and Finance to support product launches and customer commitments. Translate technology roadmaps into operational requirements within budgetary...Lumotive
Milpitas, CA19 hours ago- ...developer of high-performance, open-architecture modular computing systems and ruggedized hardware configurations is seeking a Vice President of Engineering. Serving as a vital member of the executive leadership team, you will act as a primary strategic partner across...Relocation
Webster & Webster Associates
San Jose, CA19 hours ago $190k - $225k
...Board of Directors, and Finance and Audit Committees, and will be instrumental in shaping the financial systems and strategy that support Housing Trust's next phase of growth. The ideal candidate brings sophisticated FP&A capability and a resource allocation mindset, technical...Full timeTemporary workWork at officeLocal areaHousing Trust Silicon Valley
San Jose, CA19 hours ago- Job Description: Lumotive is seeking an experienced, hands‑on VP of Operations to lead, optimize, and scale operational functions across semiconductor manufacturing and the supply chain. This role will serve as a strategic partner to management and oversee fabrication,...
Lumotive
Milpitas, CA3 days ago $294.5k - $350k
...Role & Team Druva is seeking an experienced and driven Vice President of Finance to lead strategic financial management, which is crucial... ...will also lead improvements in financial infrastructure, support communications with the board, and help shape the future of...Full timeDruva
Santa Clara, CA4 days ago$250k - $305k
...agile, innovative, human resources leader to be the inaugural Vice President for People and Culture (VPPC). Reporting to the president and... ...will be a highly accomplished leader with a passion for supporting complex, diverse workforces and a record of leading a human resources...Work at officeSan Jose State University
San Jose, CA2 days ago- ...Job Description Job Description Job Summary: The Vice President of Sales for Lumber and Building Materials is a key leadership role responsible for driving the overall revenue growth, sales strategy, and market expansion within the lumber and building materials...Contract workTemporary workLocal area
Hayward Lumber
Campbell, CAa month ago $150k - $220k
...exceeding the semi-annual (H1 and H2) sales goals Job Description: Under the leadership of the CEO , we are seeking a Vice President of Growth to serve as a key partner and the operational driver of our growth and performance sales engine. This leader will...Work at officeURSROBOT, Inc.
San Jose, CAa month ago$290k - $355k
...marketing or communications instincts; understands how to translate internal data into compelling visual and written narratives that support recruitment, retention, and business goals.\n \n Employee Listening & Insight: Experience using employee feedback, engagement data,...For contractorsWork at officeLocal areaFlexible hoursRosendin
San Jose, CAa month ago$150k - $220k
...Join to apply for the Vice President of Growth role at URSROBOT Inc. 18 hours ago Be among the first 25 applicants Benefits: 401(k) Health insurance Opportunity for advancement Paid time off Training & development Compensation Package: Base salary range of $150,000-$2...Full timeWork at officeURSROBOT Inc.
San Jose, CA3 days ago- ...-site dining experience to use as the national one-point-of-contact for a prominent technology company! We're searching for a Vice President of Client Relations. Must have experience with corporate dining at a corporate headquarters. Resident District Manager, District...
The Hunter Group Associates
San Jose, CA3 days ago $250k - $280k
...experienced VP, People Operations to lead and elevate our People Team, while further building out a scaled people foundation required to support rapid, multinational growth. Reporting directly to the CEO, this leadership role will own the company’s People function; developing...Temporary workLocal areaFlexible hoursHalo Industries, Inc.
Santa Clara, CAa month ago$284k - $378.7k
...that level. Join us and let’s shape the future of data. Job Description WD seeks a visionary and commercially decisive Vice President of Product Management to lead the full lifecycle of our product portfolio — from strategic roadmap through market delivery and...Full timeTemporary workImmediate startRemote workWorldwideFlexible hoursShift work- ...Executive Director, Patient Support Services About the Company Late-stage clinical biopharmaceutical company Industry... ...healthcare laws and regulations. Hiring Manager Title Executive Vice President, Market Access & Public Affairs Functions ~ Operations...
- ...Vice President, Medical Safety About the Company Well-known provider of clinical laboratory services Industry Hospital & Health Care Type Public Company Founded 1967 Employees 10,001+ Categories Health Care Health Diagnostics Information...
- ...Vice President of Sales About the Company Innovative provider of high-quality ophthalmic solutions Industry Medical Devices Type Privately Held Founded 1976 Employees 201-500 About the Role The Company is seeking a Vice President of North...
- ...Vice President of Finance About the Company Popular full-service ticket seller & event management company Industry Entertainment... ...will be responsible for providing strategic and financial support to senior management, managing and analyzing P&L results, budgets...Local area
- ...Vice President of Sales About the Company Emerging biopharmaceutical company Industry Biotechnology Type Public Company Founded 1996 Employees 201-500 Categories Biopharma Biotechnology Genetics Health Care Medical Pharmaceutical...
- ...Vice President of Sales About the Company Innovative AI-driven platform for enterprise security operations Industry Computer Software Type Privately Held, VC-backed Founded 2017 Employees 51-200 Funding $11-$25 million Specialties...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Support. Be the first to apply!
- vice president food San Jose, CA
- vice president support services San Jose, CA
- vice president network management San Jose, CA
- vice president real estate development San Jose, CA
- vp safety San Jose, CA
- vp talent management & organizational development San Jose, CA
- vice president manufacturing operations San Jose, CA
- vice president revenue management San Jose, CA
- vice president corporate development San Jose, CA
- vice president of customer success San Jose, CA