Customs Brokerage Entry Agent

Customs Brokerage Entry Agent

The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers.

Essential Duties And Responsibilities:

Performs all functions required by the brokerage department to service the client

Performs functions including troubleshooting and problem-solving to provide exceptional customer service

Performs daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing

Manages all aspects of the entry process from receipt of documents or data to delivery, billing and scanning.

Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA's

Enters all required data accurately into Hellmann's brokerage system to complete the entry and achieve full release with CBP and PGA.

Coordinates with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer.

Performs other duties as assigned.

Supervisory Responsibilities:

This position does not supervise any direct reports.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And Experience:

Associate's Degree (A.A.) from a two-year college

High School Diploma or GED

One to three years of previous experience in freight forwarding industry preferred

Completion of any industry related course is an asset

Knowledge, Skills, & Attributes:

Organization skills

Time management and prioritization

Customer-focused

Adaptable / flexible to high-pressured environment

Interpersonal skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet

Proficient in world geography, shipping documentation, and Incoterms preferred

Proficient written and verbal communication skills in English

Ability to calculate figures and amounts such as freight rates, discounts, and other percentages

Physical Demands:

While performing the duties of this job, the employee is:

Frequently required to stand, and walk

Regularly required to sit for extended periods

Regularly uses arms to reach, hands and fingers for computer and phone use

Speaking clearly and listening for heavy phone contact

Requires close-up and computer screen distance vision ability

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environment:

The work environment characteristics are similar to those of an office setting with various office equipment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

Hellmann Worldwide Logistics