Shipping Lead

Shipping Lead

At Nordic Ware we have a passion for creating innovative, high quality, American-made kitchenware. We benefit from a collaborative, connected, value-driven culture. For 75+ years our products have enhanced food preparation and brought people together at tables around the world. Our employees take pride in the products we make, and many choose a lifetime career here. Come join us!

Join our team as a Shipping Lead and play an important role in keeping our operations running efficiently. This hands-on leadership position offers the opportunity to lead a team, improve processes, and make a direct impact on daily shipping operations. If you're an experienced warehouse professional who enjoys taking ownership, solving problems, supporting a team, and stepping in where needed, we'd love to have you join us!

What you will get to do:

Shipping Operations

• Oversee and perform daily shipping activities, including picking, packing, labeling, and loading outbound shipments.
• Verify outbound shipments for accuracy, completeness, and compliance with shipping requirements.
• Ensure shipments are accurate, complete, and meet quality and timeliness standards.
• Assign daily tasks and coordinate workflow for Shipping associates.
• Provide coverage and support across shipping functions as needed to ensure department operations run efficiently.
• Maintain a clean, organized, and safe work environment while ensuring compliance with company and OSHA safety standards.
• Monitor inventory levels and assist with cycle counts, audits, and inventory accuracy.
• Safely operate forklifts, pallet jacks, and other material-handling equipment.

Team Leadership

• Train and support new team members on department processes, equipment, and safety procedures.
• Monitor performance and provide coaching and feedback as needed.
• Serve as a point of contact for department questions or issues when management is unavailable.
• Support team members and help balance workloads based on daily business needs.

Quality & Process Improvement

• Identify opportunities to improve efficiency, reduce errors, and support new processes or equipment.
• Investigate shipping discrepancies and inventory variances and help develop solutions.

Perform other duties as assigned.

What you'll bring to the role:

• High school diploma or equivalent; associate degree preferred.
• Minimum 3 years of warehouse experience, with previous lead or supervisory experience preferred.
• Experience with barcode inventory systems and warehouse/distribution processes.
• Strong computer skills, including Microsoft Office and experience with an ERP system such as Epicor, SAP, or NetSuite.
• Strong mathematical, organizational, communication, and problem-solving skills.
• Ability to lead a team, manage workflow, and work independently with minimal supervision.
• Detail-oriented with a focus on accuracy and continuous improvement.
• Ability to safely operate a forklift and meet company licensing requirements.
• Willingness to work overtime periodically.

About Us:

Nordic Ware is a leading manufacturer of high quality and innovative kitchenware products. By designing products of superior value, producing them in the United States whenever possible, and marketing them worldwide, we enrich people's lives by adding utility, convenience and enjoyment to the preparation of food.

We strive to offer attentive service that exceeds our customers' expectations, to produce environmentally sound products, and to provide a safe and rewarding work experience for our employees.

We recognize that a growing return on our efforts and investments is essential to maintain our leadership position. We are committed to ethical conduct in all matters and to earning the trust and confidence of our customers, suppliers, employees and of our community.

We value our employees and offer a competitive compensation and benefits package including Bonuses, Medical, Dental, Vision, Health and Wellness Programs (including onsite Pickleball and Yoga, HSA with employer contributions and the new Nice Healthcare), Short and Long-Term Disability, Basic Life and AD&D, Voluntary Life, Dependent Care FSA, Legal Plan Coverage, Paid Time Off, PTO buy and sell opportunity, Paid Holidays, 401(k) Match, Career Development including Tuition Reimbursement, Generous Employee Discount, Performance Based Pay, Weekly Paychecks.

Nordic Ware is an Equal Opportunity Employer