Server Assistant

Sparrow Italia Server Assistant

Sparrow Italia is an Italian-inspired steakhouse that celebrates the beauty of simplicity, where peak-of-season ingredients take center stage. Our menu highlights fresh pastas, handmade pizzas, and reimagined Italian favorites that honor timeless traditions through a modern lens. Recognizing that well-being is an essential part of today's dining experience, our culinary program thoughtfully blends indulgence with balance, offering wholesome alternatives that allow guests to savor the richness of classic Italian cuisine without compromise. With locations in Miami, Florida; Mayfair; London, and a New York City opening coming soon, Sparrow Italia invites guests into a world where sophistication meets warmth, an elevated gathering place for exceptional dining and unforgettable moments.

The Server Assistant plays a key support role in delivering an exceptional dining experience by assisting Servers with table maintenance, guest service, and operational support throughout service. This position helps ensure tables are properly maintained, service stations remain stocked and organized, and guests receive attentive and seamless service in accordance with fine-dining standards. The Server Assistant works collaboratively with Servers, Food Runners, Bartenders, and management to support efficient service flow and an elevated guest experience.

Key Responsibilities

• Maintain tables throughout service by clearing used dishes, glassware, and utensils and resetting tables in accordance with established service standards
• Provide water service and assist with maintaining guest tables throughout the dining experience
• Support Servers and Food Runners to ensure timely, accurate, and efficient service execution
• Maintain strong knowledge of food and beverage offerings to properly assist with food running, garnishing, and guest service support
• Ensure side stations are fully stocked, organized, and prepared to meet business demands
• Maintain a clean, safe, and organized work environment in compliance with all health and safety guidelines
• Proactively anticipate and respond to the needs of guests, Servers, and fellow team members
• Assist with opening duties, closing duties, and additional operational tasks as assigned

Qualifications

• Previous experience in a fine-dining or full-service restaurant environment preferred
• Strong multitasking skills and ability to work efficiently in a fast-paced setting
• Diligent work ethic with strong attention to detail and sense of urgency
• Maintain a clean, polished, and professional appearance
• Ability to anticipate operational and guest needs throughout service
• Strong communication and teamwork skills
• Availability to work nights, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods of time during scheduled shifts
• Ability to move throughout all areas of the restaurant, including dining rooms, kitchens, service stations, storage areas, and outdoor spaces as applicable
• Ability to frequently lift, carry, push, pull, and transport trays, dishware, glassware, service equipment, and other operational items throughout the facility
• Ability to lift, push, or pull up to 50 pounds independently and up to 85 pounds on occasion
• Ability to communicate effectively with guests and team members in a fast-paced restaurant environment
• Ability to work in varying temperatures, crowded conditions, and a high-volume service environment

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at View email address on click.appcast.io. We are committed to providing reasonable accommodations in accordance with applicable law.

We use eVerify to confirm U.S. Employment eligibility.