Houseperson

Gravitas Private Members Club Houseman

The Houseman is responsible for the flawless set-up, refresh, and breakdown of Gravitas event spaces and key club areas to support private events, programming, and high-touch member experiences. This role is hands-on, detail-driven, and essential to delivering a luxury standard—ensuring each space is staged precisely to BEO specifications, maintained throughout service, and reset to Gravitas expectations.

Key Responsibilities

• Event Set-Up & Breakdown
• Review and execute BEOs (Banquet Event Orders) and diagrams accurately (tables, chairs, staging, linens, props, signage, AV placement coordination).
• Set and reset event spaces with speed, care, and precision—ensuring alignment, spacing, and presentation meet Gravitas standards.
• Break down events efficiently and safely; return furniture and equipment to proper storage locations and standard layouts.

• Space Maintenance & Service Support
• Maintain cleanliness and presentation of all function spaces before, during, and after events (floors, walls, furniture, fixtures, restrooms near event areas as assigned).
• Stock and stage event supplies: linens, china, glassware, flatware, chafers, risers, service equipment, décor/props, and back-of-house support items.
• Support FOH and events team during high-volume moments (water station refresh, trash runs, quick resets, emergency supply pulls) as directed.

• Luxury Standards & Problem-Solving
• Proactively identify and correct imperfections (scuffs, stains, wobbling tables, uneven spacing, wrinkled linens, damaged items).
• Report maintenance issues immediately and coordinate with management/engineering/vendor partners when needed.
• Handle special member/client requests professionally—communicating changes clearly to the Events team and Manager on Duty.

• Organization & Inventory Care
• Keep event storage, linen areas, and equipment rooms organized, labeled, and "inspection-ready."
• Assist with counts, restocking, and careful handling of club assets to prevent loss or damage.

• Safety & Professional Conduct
• Follow safe lifting and moving techniques; use dollies/carts properly; keep walkways and exits clear.
• Maintain calm, discreet professionalism in member-facing areas—representing Gravitas with polish and urgency.

What Success Looks Like at Gravitas

• Every room is BEO-perfect, photo-ready, and set on time.
• Resets happen quickly with zero disruption to member experience.
• Storage areas are clean, organized, and equipment is treated like luxury assets.
• Communication is proactive—issues are surfaced early and solved fast.
• All other duties as assigned by leadership are completed efficiently.

Gravitas Values & Culture

Gravitas is built on elevated hospitality, discretion, and operational excellence. Housemen are trusted to protect the member experience by executing with urgency, precision, and pride—quietly delivering the behind-the-scenes excellence that makes service feel effortless.

Qualifications / What You'll Bring

• Strong attention to detail and pride in producing a "luxury finish."
• Ability to read and execute BEOs, diagrams, and written instructions (preferred).
• Clear communication and a team-first mindset; ability to take direction and anticipate needs.
• Comfort working in a fast-paced, service-forward environment with high standards and frequent pivots.
• English communication skills required; additional languages a plus.

Physical Requirements

• Ability to stand/walk for up to 8 hours.
• Frequent bending, stooping, crouching, reaching; use of hands/wrists for set-up work.
• Ability to lift/move up to 100 lbs with assistance or proper equipment.
• Vision abilities include close vision, distance vision, depth perception, and focus adjustment.

Schedule Requirements

Due to the nature of private clubs and events, this role requires a flexible schedule, including evenings, weekends, and holidays, based on business demand.