Compassionate Oncology Front Desk Specialist

Overview It may sound cliche, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Compass Oncology - the largest privately-owned Cancer Care and Research Facility in the Pacific Northwest - is looking for a Medical Receptionist with high level customer service skills that are looking to break into the stable, exciting, and growing field of healthcare. While having medical office experience is a good place to start, we are looking for individuals that have the heart for service. Employment Type : Full-Time, 8:00 AM-5:00 PM, M-F L ocation : Vancouver Cancer Clinic (Vancouver, Washington) Salary Range: $18.68-$25.22 Per Hour ** Final offer amounts are determined by a review of the candidate's applicable experience and qualifications, as well as, internal employee equity considerations. Job Scope: Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities Greet patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required. Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system. Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next day's appointments and prints schedules as needed. Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary. Distributes condolence cards to patients' families as requested. Maintains lobby area in a neat and orderly manner. Identifies no shows and forwards for patient notification. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor. Qualifications Education: High school diploma or equivalent required Experience/Training: Minimum (0-3) years of professional office experience preferred. Computer skills including Microsoft Office Suite. Ability to multi-task at a high patient volume front desk. Excellent written and verbal communication skills. Impeccable customer serivce skills. More About The Company Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you! As a member of The US Oncology Network , one of the nation's largest community-based cancer treatment and research networks, Compass Oncology participates in leading-edge clinical trials through US Oncology research, which has helped develop 89 FDA approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area. To learn more about Compass Oncology and its daily mission, please visit our website at Our Benefits: When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen - whether it is caring for patients, caring for yourself and your family, or giving back to your community. That's why Compass Oncology offers a full suite of competitive benefits that support your physical, mental and financial well-being. From health and wellness programs, to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future. For benefit-eligible employees who work 20 hours or greater, we proudly offer the following: Medical , Dental, Vision, Life and Disability HSA and Flexible Spending Accounts Critical Illness, Hospital, and Legal Plans PTO and Holiday Plans Retirement Savings Plans Robust Wellness Program and Incentives EAP Perks Jeans Fridays! For more details: Compass Employee Benefits The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public. #J-18808-Ljbffr US Oncology Network-wide Career Opportunities