Assistant Manager - Eataly - Park MGM

Assistant Manager At Eataly In Park MGM

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Assistant Manager at Eataly in Park MGM, you'll help lead daily operations across a collection of quick-service concepts, including Gelato, Crepes, Cannolis, Coffee, Pastries, and the Retail Marketplace. In this fast-paced environment, you'll support and develop team members, ensure efficient operations, and deliver the warm, authentic hospitality that defines the Eataly experience. Through hands-on leadership, attention to detail, and a passion for guest service, you'll help create memorable moments as guests explore Italy's favorite treats, beverages, and specialty products—all while driving operational excellence and fostering a culture of teamwork and hospitality.

THE DAY-TO-DAY:

• Make daily floor plans per shift to ensure proper rotation and coverage of stations
• Supervise floor service in dining rooms during hours of operation
• Perform employee evaluations and manage issues related to attendance records
• Maintain communication with the Chef on all food service and menu issues
• Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees
• Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments
• Keep inventory form and stocking area updated
• Inspect food coming from support departments to assure freshness and quality
• Maintain direct communication with guests for special requests and large party reservations

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• Work varied shifts, to include weekends and holidays required
• High School Diploma, GED or equivalent required
• 2+ Years of prior relevant experience required
• Previous experience in a Quick Service restaurant or similar dining environment preferred
• Previous experience managing employees under a collective bargaining agreement preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community