Sales Associate

Luxury Sales Associate

Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

Overview Reporting to the Boutique Manager, the objective of this role is to achieve individual sales objectives; developing and servicing the customer.

Primary responsibilities

• Represent the brand by interacting with clients in the sale of luxury clothing and accessories.
• Contributes to reaching personal and store goals
• Maintain a high level of customer service, product knowledge, and basic boutique procedures.
• Cultivate and maintain excellent clientele relationships with consistent follow up as needed including thank you notes, scheduling appointments to review new product line, and invitations to store events.
• Assist with inventory and special projects as needed.
• Follow all store operational policies and procedures and ensure visual standards are accurately and flawlessly maintained.
• Achieve personal sales and productivity goals agreed upon with your store manager.
• Maintain housekeeping and visual standards of the store.

Qualifications

• Bachelor's degree preferred
• Minimum of 3-5 years of contemporary or luxury fashion retail sales experience.
• Strong attention to detail with the ability to multi-task is required.
• Flexible schedule is required.
• Excellent interpersonal and written and verbal communication skills.
• MTM sales experience a plus.
• Demonstrate complete knowledge of the merchandise features and benefits to maximize the sales opportunity.
• Be a quick thinker who listens to the customer and can identify their needs and overcome objections if raised.
• Safeguard the store's inventory by adherence to the company's loss prevention program.
• Client Book Management and Clienteling.
• Must be a sales-driven, goal-oriented dedicated and trustworthy individual.
• Must have a positive, high-energy, friendly, outgoing and engaging personality.
• Must be attentive and focused, instinctively knowing when to reach out and initiate contact with the customers and identify their shopping needs.
• Possess general proficiency to operate the POS register.
• General computer proficiency in Microsoft Word, Excel and email.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Expected Hourly Range: $21- $25/hr

Salary will be determined based on relevant skills and experience.