In-Home Sales Consultant

Job Description

Job Description

Uncapped commission — our SDS's earn over $100,000, with our top earners above $300,000

TerraFirma has been the Pacific Northwest's trusted name in foundation repair, basement waterproofing, crawl space encapsulation, and concrete repair since 2005 . We're locally owned and operated — the leaders making decisions here are the same people you'll see in the office. We don't just fix homes, we protect families, and our System Design Specialists are the trusted advisors who make that promise in the customer's living room.

Do you thrive where diagnosis meets persuasion? This is consultative, in-home sales with substance behind it: you'll assess real structural problems, design the fix, and present it to homeowners who already asked us to come. Company-scheduled appointments — no door-knocking, no buying your own leads.

HOW THE PAY WORKS — STRAIGHT ANSWERS

• Start at $18.00/hour for your first 90 days while you learn our products, processes, and ride along with top performers. After 90 days, you’ll transition to our performance-based pay structure with unlimited earning potential based on your performance.
• Then uncapped commission on the solutions you design and sell — no cap, no territory games
• Real results from last year: median SDS earnings ~$100,000 with top earners above $175,000
• Every appointment is company-generated — homeowners who called us — so your earnings depend on your skill, not your lead budget

Commission-based earnings vary by individual performance. Figures above are actual prior-year results for this role at TerraFirma and are not a guarantee of individual earnings.

WHERE THIS ROLE GOES

System Design Specialists build the most valuable skill set in our business: earning homeowner trust while designing real solutions. Top performers grow into senior sales, sales leadership, and cross-functional roles — and we promote from within first.

WHAT YOU'LL OWN

In-Home Consultative Sales

• Conduct thorough assessments of foundation, crawl space, and waterproofing conditions at customer homes
• Design and present customized solutions that address the homeowner's specific needs
• Close sales with integrity, professionalism, and a focus on the customer's long-term wellbeing
• Meet or exceed individual revenue targets and close-rate benchmarks

Customer Experience

• Deliver a remarkable in-home experience from arrival to departure
• Explain findings, solution designs, and investment in plain, accessible language
• Follow up on unsold proposals within defined timelines
• Represent TerraFirma as a trustworthy expert and advocate for the homeowner

Administrative & CRM

• Accurately document all appointments, proposals, and follow-up activity in i360
• Complete all pre- and post-appointment paperwork promptly

WHAT WE ASK

• Strong communication, listening, and presentation skills
• Self-motivated, goal-oriented, and resilient under rejection
• Comfortable navigating crawl spaces, basements, and uneven terrain during assessments
• Valid driver's license and ability to meet company vehicle insurance requirements
• Willingness to work evenings and Saturdays as needed — that's when homeowners are home

COMPENSATION

Commission-based: estimated annual earnings $100k – $300k+ uncapped. First six weeks paid training at $18.00/hr.

This range reflects our good-faith estimate per Oregon (ORS 652.220) and Washington (RCW 49.58.110) pay transparency laws. Actual compensation depends on individual performance, experience, and location.

BENEFITS

• Medical, Dental & Vision insurance plans
• 401(k) Retirement Plan with company match
• Company-paid Life Insurance & AD Short-Term & Long-Term Disability
• Paid Time Off + 7 Paid Holidays
• A family-oriented culture where you're treated like one of our own

OUR VALUES: F.I.R.M.

We don't just talk about our values — we live them:

• Family — We treat our team like family and support each other on and off the job
• Integrity — We do the right thing, even when no one is watching
• Resilience — We push through challenges and come out stronger
• Mastery — We take pride in our craft and always strive to be better

This job description describes the general nature and level of work performed in this position. It is not an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties as necessary.

TerraFirma is a drug-free workplace and an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Qualified applicants with criminal histories will be considered consistent with applicable federal, state, and local law, including the Washington Fair Chance Act.