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Enterprise IT Helpdesk Specialist | End-User Support

Natera

Natera is seeking an User Services / Helpdesk Specialist 2 to deliver end-user IT support for Windows and macOS, Google Apps, and Office applications in a biotech environment. You’ll handle walk-up, phone, email, and tickets, troubleshoot with a focus on customer satisfaction, and assist system admins as needed. The role expects at least 2 years of desktop support experience, a technical degree or equivalent certifications, and familiarity with Microsoft Systems Center and AD. #J-18808-Ljbffr Natera

Vacancy posted 2 days ago
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