Office Assistant/Customer Servi...

Office Assistant / Customer Service Representative Location: Dallas, TX Company: Desi Driving School Job Description Desi Driving School is looking for a friendly, organized, and customer-focused Office Assistant / Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, handling office administration tasks, scheduling appointments, and providing excellent support to students and visitors. Key Responsibilities Answer incoming phone calls, emails, and customer inquiries professionally. Assist students with driving lesson bookings, schedules, and general information. Manage appointments and maintain accurate records in the system. Welcome visitors and provide front‑desk support. Perform general administrative and clerical tasks. Process registrations, payments, and related documentation. Maintain student records and update databases as needed. Coordinate with instructors regarding schedules and student requirements. Ensure a positive customer experience by addressing concerns and resolving issues promptly. Requirements Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Basic computer knowledge, including Microsoft Office and email handling. Ability to multitask and work in a fast‑paced environment. Strong organizational and time‑management skills. Previous office administration or customer service experience is preferred but not mandatory. Preferred Qualifications Bilingual skills (English and Indian languages such as Hindi, Telugu, Tamil, Gujarati, etc.) are a plus. Experience in appointment scheduling, front‑desk operations, or educational services is an advantage. Freshers are welcome to apply. Friendly and supportive work environment. On‑the‑job training. Flexible and team‑oriented culture. #J-18808-Ljbffr Sulekha.com New Media Pvt Ltd