Senior Clinic Manager - General Internal Medicine- Campus Area

Responsibilities Develop, recommend, implement and maintain an overall organizational structure, systems, and staffing plan to effectively accomplish the goals and objectives of the clinic(s); ensuring timely and resource‑efficient responses to clinic needs. Manage all aspects of clinic operations while controlling labor costs and clinic expenses. Maintain functional knowledge of staff responsibilities. Manage assigned staff including hiring, training, supervising, employee engagement, performance management, setting expectations, scheduling, and approving payroll. Initiate coaching, disciplinary action, and performance improvement planning utilizing direct and open communication to address violations of policy and/or poor behavior or performance. Ensure new and existing staff attend and successfully pass Ambulatory Skills Orientation in accordance with established expectations. Analyze reports, prepare summary and develop plans for improvement of financial results, clinic productivity and operational benchmarks, executing change as appropriate. Oversee all registration, scheduling and building/managing provider template functions to maximize clinic outcomes in coordination with the Corporate Central Access team. Qualifications A Bachelor’s degree or an equivalent combination of education and relevant experience. 2 years of direct managerial or supervision experience, preferably in a clinical setting. Strong interpersonal, organizational, communication, leadership and customer service skills. Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations. Ability to interact, communicate, and follow‑up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy. Strong organizational, communication, leadership and patient experience skills. Ability to work independently in a fast‑paced, dynamic environment. Proficient in word processing and spreadsheet software. Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and clinical operations and needs of a medical facility. Pay Range USD 89,611.59 - USD 134,417.39 per year. #J-18808-Ljbffr Ohio State University Physicians