Operations Manager

Job Description

Job Description

Mad Science is the area's premier provider of STEM enrichment programming and entertainment. We are a local franchise of the Mad Science Group, which has been providing science-themed programming for more than 30 years. We are looking for an Operations Manager that can assist in growing our business.

The Operations Manager is responsible for supervising all aspects of the company’s program operations. Program operations encompass HR duties for all staff, equipment, inventory, and program curriculum. We are looking for an Operations Manager that is self-motivated, detail-oriented, energetic, a reliable team player, and a highly organized individual that works well in a fast-paced environment. Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple projects are essential to this position. This location has a sister site in Milwaukee that works closely with you to ensure success.

 

Company Overview

• Our mission is to inspire children through science, sparking lifelong imagination and curiosity. For over 30 years, we have delivered unique, hands-on science experiences for children through our after-school programs, birthday parties, workshops, special events, and summer camps. Our innovative programs are as entertaining as they are educational!

 

Job Summary

• The Operations Manager at Mad Science is responsible for ensuring the day-to-day business operations of the franchise, as well as executing necessary functions and tasks within the business. The role requires someone with a positive take-charge attitude, who is comfortable working both in a team environment as well as autonomously. This is an individual who has demonstrated capabilities within the basic business tasks, but who is also eager to take on more and go above and beyond in the interest of ensuring the success of the business.

 

Responsibilities 

• Manage all aspects of company program operations
• Devise and manage program rotation for all areas of business
• Manage, organize & update relevant data using database applications
• Ensure there is adequate staff and equipment to run all programs
• Supervise and manage all operation and entertainment staff members
• Supervise Instructors including job assignments, performance reviews
• Train program instructors in conjunction with Senior Instructor
• Plan, organize, and conduct regularly scheduled staff meetings for instructors
• Participate in budget development and quarterly reviews

 

Qualifications

• Ability to organize, prioritize and perform multiple tasks at the same time
• Must have experience in a similair educational or child centered environment
• Ability to adapt to changes in priorities in a fast-paced environment
• Proficiency with MS Office software, and knowledge of database applications
• Excellent verbal & written communication skills
• Establish and maintain effective working relationships with co-workers, supervisors, and the public
• Able to follow oral and written instructions
• Self-starter with the ability to work independently on assigned tasks as well as to accept direction on given assignments
• Attention to detail and accuracy
• Possess strong customer service skills
• Dependable and reliable
• Must have a valid drivers license, able to pass a background check and reliable transportation.