Lead Behavioral Health Coordinator
Protouch Staffing
Job Description
Job Description
Lead Behavioral Health Coordinator
Location: Sacramento, CA
Job Type: Full-time
Shifts: Mon - Fri (Days)
Setting: FQHC or community health outpatient clinic
Job Description:
We are seeking a dedicated and organized Lead Behavioral Health Coordinator to support Behavioral Health operations and ensure efficient coordination of referrals, authorizations, patient support, and departmental workflows. The ideal candidate will possess strong leadership, communication, and healthcare coordination skills while delivering high-quality patient-centered services in a fast-paced clinical environment.
Roles & Responsibilities:
Coordinate Behavioral Health referrals, authorizations, and specialty care services.
Support departmental operations, reporting, trainings, and workflow management.
Supervise and assist referral staff to ensure timely and accurate service delivery.
Maintain accurate documentation within Electronic Health Records (EHR).
Monitor referral status and follow up with patients, providers, insurance plans, and specialists.
Address escalated patient or staff concerns professionally and efficiently.
Collaborate with internal teams to support continuity of care and quality outcomes.
Qualifications & Experience:
Associate's or Bachelor's degree in Social Work, Psychology, Sociology, Health Administration, or a related Behavioral Health field required.
Minimum of 2 years of experience in a healthcare or medical clinic setting handling referrals and authorizations.
Prior leadership or coordination experience required.
Strong understanding of referral coordination and insurance authorization processes.
Knowledge of medical terminology, ICD-9/10, and CPT coding.
Familiarity with HMO, PPO, Medicare, Medi-Cal, and related insurance programs.
Experience working with Electronic Health Records (EHR); Epic experience required.
Benefits:
Comprehensive Medical, Dental & Vision Insurance
403(b) Retirement Plan with Employer Match
Paid Time Off and Paid Holidays
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA)
Employer-Paid Life Insurance
Additional Voluntary Benefit Options
Apply Today
For any Enquiries- contact- Alina Raye
View phone number on ziprecruiter.com/ View email address on ziprecruiter.com
Company DescriptionProtouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.
Company Description
Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.
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