Alternative Investment Services Bank Loans Operations, Assistant Vice President

Who We Are Looking For

This role requires a deep understanding of the complexities of servicing bank loan debt held in complex global fund structures. The candidate should have a background in client management, team management, multi-point reconciliations, fund accounting, custody, vendor data sourcing and automation. Strong critical thinking skills and an ability to meet aggressive deadlines in a high volume work environment are essential.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions that are straightforward and scalable. You will help us build resilience and execute day-to-day deliverables at our best.

What You Will Be Responsible For

• Act as primary contact and escalation point for operational issues.
• Receive and resolve inquiries from client, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution.
• Maintain and monitor open items, issues, logs, project lists.
• Address custom client requests, manage production activities of Client Support Specialists 1, 2 and Senior Specialists.
• Coordinate the implementation of new funds, systems and processes. Assist with client conversions and other client projects.
• Identify and implement consistent operational best practices.

What We Value

• Strong critical thinking, problem solving, and decision-making skills.
• Strong interpersonal skills and ethical decision making.
• Ability to work in a team environment with emphasis on collaboration with both clients and other internal service teams.

Education & Preferred Qualifications

BA degree required. Must have a minimum of 5-7 years of related experience, preferably in the financial services industry.

• Experience in working with Bank Loan asset class required.
• Proficiency with Wall Street Office (WSO).

Salary Range

$90,000 - $157,500 Annual. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location, the applicable range could differ.

Benefits

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes a retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and eligibility for certain tax-advantaged savings plans.

Equal Opportunity Employer

We consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.