Pharmacy Technician Specialist

Job Description

We are seeking an Pharmacy Technician Specialist to help our client process orders with accuracy and compliance, ensuring proper tracking, tracing, and delivery. This logistics-focused role requires strong communication skills with pharmacies, along with managing order verification, issue resolution, and system updates in our CRM. An understanding of the pharmaceutical space is preferred, along with proficiency in CRM and order fulfillment best practices.

Day-to-Day Responsibilities

Process medication orders accurately and compliantly

Coordinate with pharmacies regarding prescription fulfillment and order status

Verify orders, approvals, discounts, and documentation

Resolve pharmacy, medication, and patient-related issues

Maintain and update opportunities and order data in Salesforce

Communicate order rejections and compliance concerns to internal stakeholders

Research medications and onboard new pharmacy partners

Maintain pricing updates and promotional campaigns within Salesforce

Partner with retention, operations, and medical teams to ensure a smooth patient experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Active, unrestricted Florida Pharmacy Technician License

Experience working as a Pharmacy Technician

Experience processing medication orders and working with pharmacy operations

Strong attention to detail and compliance mindset

Excellent communication and customer service skills Proficiency with CRM platforms (Salesforce, HubSpot, or similar)

Experience using EHR systems (DrChrono preferred)

Experience with pharmaceutical logistics, fulfillment, or inventory management

Knowledge of medication sourcing and pharmacy workflows

Experience troubleshooting order issues and working directly with pharmacies

Salesforce experience