Management and Program Analyst

Summary Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, in multiple locations. Additional selections may be made across the National Capitol Region through this vacancy announcement. Salary Salary: The salary range indicated in this announcement will be adjusted to include locality payment for the selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Duties Serve as a senior-level expert responsible for conducting comprehensive studies and evaluations to assess and improve the effectiveness of agency programs, operations, and management processes. Apply a wide range of advanced qualitative and quantitative methods to analyze complex issues, identify trends, and propose solutions to enhance program efficiency and effectiveness. Design and conduct broad and complex management studies, defining study boundaries and objectives in response to evolving priorities. Develop and implement program evaluation frameworks, identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes. Present findings and recommendations to senior leadership in comprehensive reports, briefings, and presentations, directly influencing strategic decisions and resource allocation. Independently lead strategic planning efforts for an agency program or program segment, including developing multi-year plans, preparing resource allocation strategies, and advising senior leadership on optimizing program operations. Evaluate program accomplishments against established goals and objectives, assess compliance with agency policies and regulations, and develop recommendations to address gaps or inefficiencies. Evaluate the content of new or modified legislation for projected impact on agency programs and resources. Serve as a senior advisor and authority on program evaluation and management practices, providing guidance to agency leadership and staff on improving program operations. Independently plan, organize, and direct team-based studies that require collaboration across organizational lines, often involving interagency coordination or external stakeholders. Represent the agency in high-level meetings with external stakeholders, including Congressional committees, other federal agencies, and international partners. Mentor junior staff and provide training on advanced analytical techniques, fostering a culture of continuous improvement and professional development. Requirements You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation, which may include a credit check, review of financial issues, and certain criminal offenses and illegal use or possession of drugs. Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service. One-year probationary period may be required. A pre-employment drug test will be required. If you receive a conditional offer of employment, you will be required to complete an Optional Form 306 and certify the accuracy of all information in your application. DHS uses e-Verify, an Internet-based system, to confirm eligibility to work in the United States. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. Bargaining Unit Position: No. Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-14 Conducting in-depth studies or evaluations that measure how well programs are working and recommending ways to improve them. Analyzing complex data from multiple sources using both statistical and qualitative methods to identify trends and inform decisions. Leading strategic or long-range planning, including setting program goals and advising leadership on how to best use staff and resources. Presenting findings and recommendations to senior leaders through written reports, briefings, and presentations. Leading team projects across multiple offices or organizations and building agreement among stakeholders to implement recommendations. Education This job does not have an education qualification requirement. Background Investigation To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. All selected applicants must undergo and successfully obtain and maintain a background investigation for Secret clearance as a condition of placement into this position. Benefits Health, dental, vision, life, and long-term care insurance Retirement plan Thrift Savings Plan (similar to a 401(k)) Flexible Spending Account Employee Assistance Program Personal leave days Paid federal holidays Flexible work schedules; telework Tuition reimbursement Transportation subsidies Uniform allowance Health and wellness programs Fitness centers Employee training and developmental opportunities Disabled veteran leave for eligible veterans with a service-connected disability rating of 30% or more Student loan repayment incentive (if applicable; service agreement required) How You Will Be Evaluated Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self‑Management Stress Tolerance Teamwork #J-18808-Ljbffr