Assistant Director of Ticket Sales

Job Title

This job is a civilian position and does not require military service (including commission and enlistment

Essential Duties & Responsibilities:

• Identify and generate revenue through new and renewal ticket sales, premium seating, parking/tailgates, hospitality, and other revenue-generating initiatives.
• Call current and past customers for new sales & renewals and cold-call new sales leads to generate revenue, making 70+ calls per day
• Prospect area businesses and individuals via phone, in-person/virtual appointments and networking events where applicable to generate revenue
• Build relationships to provide repeat business and excellent customer service
• Achieve and exceed weekly, monthly and annual sales goals established by management
• Manage an assigned book of business and sales pipeline, utilizing Salesforce and ticketing systems to document prospecting activity, opportunities, appointments, proposals, sales and follow-up
• Maintain accurate and timely customer and sales activity records in Salesforce and applicable ticketing systems
• Proactively create opportunities for new business with existing customers
• Provide superior customer service to clients throughout the season
• Table gamedays, external events, networking opportunities and more outside of the 40-hour work week
• Miscellaneous duties as assigned

Minimum Qualifications:

• 1+ years of sales or customer service experience.
• Experience with ticketing systems and CRM software such as Salesforce a plus
• 1+ years history of success in ticket sales preferably with a major Division 1 university or professional sports organization
• Demonstrate a proven track record in sales and building quality relationships
• Have friendly and professional telephone cadence
• Strong desire to learn about our business and grow your professional career
• Effectively express ideas verbally and in writing
• Independently take action beyond what is called for
• Generate original and imaginative solutions to business opportunities
• Demonstrate a positive attitude
• Maintain a flexible work schedule

Required Qualifications:

• Bachelor's Degree or equivalent work experience

The base pay for this position is $20.00 per hour with opportunities for overtime. Team members receive 5% commission on new sales which typically averages between $8,000 and $17,000 in commission annually.

United States Air Force Academy