Lead Medical Assistant- Gastroenterology

Position Highlights Full-Time; 40 hours/week Location: Warrenville, Travel Required Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Responsibilities Under the direction of the Site Physician(s) and Practice Manager, serves as a primary assistant to physicians and nurses. Practices high quality medical care in performing a variety of patient care activities such as preparation for appointments, minor exams and procedures, laboratory and maintenance controls, patient documentation, and various office duties. Responsible for all duties included in the Medical Assistant job description. Takes inventory and performs ordering of supplies. Assists with coordinating staff meetings. Supervises work performed by department and may delegate work to staff members. Counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution. Assists with staff development, new employee orientation, and training. Monitors and ensures staff compliance with policies and procedures. May be responsible for performance evaluations as required by Human Resources. Responsible for managing the schedule, time keeping, and payroll if necessary. All other duties as assigned. Leadership skills Multi-tasking Time management Team work Medical terminology Ability to provide accurate and sufficient charting/ messages Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his/her knowledge as well as being open to constructive criticism Ability to work full time and flexibility to work varying hours Ability to travel to all locations at any given time Ability to work multiple positions for the specific department i.e. phones, scheduling of appointments, rooming, procedures Conveys a warm, caring and approachable demeanor Displays unconditional respect toward others Able to sense others feelings and perspectives Must be able to get along with others, be a team player, accept feedback from others, and be able to follow work rules. Qualifications Certified or Registered preferred but not necessary CPR Certification required A minimum of 2 years customer service experience preferably in the medical field Experienced in staff roles with a history of good performance Compensation The compensation for this role includes a base pay range of $22.24-33.36 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly. #J-18808-Ljbffr Midwest Physicians Administrative Services, LLC dba Duly Health and Care