Medical Assistant - Mental Health Program

Growth Centers of America

Position Overview

The Medical Assistant plays an essential role in supporting the health, safety, and day-to-day medical needs of our clients within our residential treatment program. This position works closely with nurses, therapists, psychiatrists, educators, and residential staff to help maintain a safe, structured, and therapeutic environment.

What You'll Do

Medical Support & Client Care

• Take and record vital signs, complete drug screenings, and document medical updates
• Administer medications according to physician orders and facility protocols
• Monitor clients for behavioral, emotional, or medical changes and communicate concerns to treatment staff
• Provide one-on-one supervision for clients with elevated safety, behavioral, or medical concerns
• Support daily client routines while maintaining professionalism and therapeutic boundaries
• Assist with coordinating medical appointments and outside provider communication
• Respond appropriately during medical or behavioral emergencies following company protocols

Documentation & Compliance

• Maintain accurate medical records, shift logs, incident reports, and documentation
• Ensure confidentiality and compliance with HIPAA and facility standards
• Follow all medication administration, infection control, and safety procedures
• Support compliance with licensing, accreditation, and program requirements
• Maintain organization and cleanliness within medical and client care areas

Team Collaboration & Therapeutic Environment

• Work collaboratively with nurses, therapists, psychiatrists, behavioral staff, and leadership
• Participate in shift handoffs, trainings, meetings, and ongoing professional development
• Contribute positively to the overall therapeutic and residential environment
• Help maintain a structured, safe, supportive, and trauma-informed setting for adolescents
• Maintain flexibility and composure in fast-paced or high-stress situations

Who You Are

You are compassionate, patient, and passionate about supporting adolescents through challenging moments in their lives. You thrive in environments where teamwork, structure, professionalism, and adaptability are essential.

You are someone who:

• Remains calm and professional in high-pressure or crisis situations
• Demonstrates strong communication, documentation, and organizational skills
• Understands the importance of confidentiality, consistency, and professionalism
• Enjoys working collaboratively within a multidisciplinary treatment team
• Provides supportive structure and maintains healthy boundaries with adolescents
• Is dependable, adaptable, and committed to client care and safety

What You Bring

Required Qualifications

• High School Diploma or GED
• Certified Medical Assistant from an accredited program
• Current CPR and First Aid certification
• Ability to pass background and fingerprint clearance
• Strong communication, organization, and documentation skills
• Ability to work effectively in a fast-paced residential treatment environment

Preferred Qualifications

• Minimum one year of experience in healthcare, behavioral health, residential treatment, or related settings
• Knowledge of crisis intervention and de-escalation techniques
• Experience supporting clients with mental health, eating disorders, substance use, or dual diagnosis needs
• Experience with medication administration and behavioral health documentation

Why Join Growth Centers of America?

At Growth Centers of America, you'll join a mission-driven team dedicated to creating meaningful change in the lives of our clients and families. We value compassion, collaboration, accountability, and personal growth - both for the clients we serve and the professionals who serve them.

This is more than a Medical Assistant role - it is an opportunity to gain hands-on experience in adolescent behavioral health, residential treatment, crisis support, and multidisciplinary care while helping clients heal, stabilize, and move toward healthier futures.