Senior Field Technician

This position is based in Boise, ID. Candidates outside the local area are encouraged to apply. Relocation assistance may be available on a case-by-case basis. About Us: Level 3 Audio Visual is a full-service AV integration company that is on a mission to transform how organizations engage with AV technology. We deliver customized solutions and provide comprehensive support to ensure our clients’ AV systems elevate their communication and collaboration. As we continue to grow, we’re seeking passionate professionals who are ready to innovate and help drive the future of the AV industry. About the Position: The Field Technician Senior serves as the technical leader on active job sites, responsible for the execution, coordination, and quality of complex audiovisual installations. This role combines advanced technical expertise with onsite leadership, ensuring installation activities are completed safely, efficiently, and in accordance with company standards. The ideal candidate is a seasoned AV professional who excels at mentoring team members, identifying risks before they impact projects, and delivering quality work the first time. What You Will Do: Provide daily technical leadership on job sites, ensuring installation activities are properly coordinated, staffed, and executed according to project plans. Lead and support the installation and integration of complex AV systems, including conferencing, control, DSP audio, and networked AV technologies. Verify signal flow, power sequencing, device functionality, and system readiness for commissioning and customer turnover. Monitor job site quality, enforce company installation standards, and proactively identify and correct deficiencies before they result in rework. Mentor and develop Field Technicians through coaching, hands-on training, and reinforcement of safety, quality, and accountability standards. Coordinate daily work activities, support job-site meetings, and assist with task assignments based on technician skill levels and project priorities. Provide project documentation, redlines, punch list support, progress updates, and escalation of technical issues, risks, or schedule concerns. What We’re Looking For: High School Diploma or equivalent required. OSHA 30 Certification required. AVIXA CTS (Certified Technology Specialist) certification required or willing to obtain within first six months of employment. AVIXA CTS-I certification preferred. Advanced manufacturer certifications from QSC, Biamp, Crestron, or similar technologies preferred. Minimum of 5 years of commercial audiovisual installation experience. Demonstrated experience installing and integrating complex AV systems in commercial environments. Previous leadership, crew lead, or field supervision experience preferred. Experience coordinating installation teams, subcontractors, and field activities preferred. What We Prefer: Exceptional troubleshooting skills and advanced understanding of AV signal flow. Strong organizational skills with a high attention to detail. Excellent verbal and written communication abilities. Ability to coordinate technicians and subcontractors in a fast-paced project environment. Ability to read and interpret installation drawings, cable schedules, and technical documentation. Strong knowledge of commercial audiovisual installation best practices and quality standards. Ability to quickly learn new technologies and effectively manage increasing responsibilities. Commitment to safety, professionalism, craftsmanship, and accountability. Valid driver's license and ability to operate company vehicles. Ability to lift up to 50 lbs. independently and up to 75 lbs. with assistance. Ability to travel and work overtime when business needs require. Level 3 Audiovisual is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Level 3 Audiovisual participates in the E-Verify Program where and as required by law. Please note that all legitimate communication from our team will only come from platform generated emails or from email addresses ending in @l3av.com . We will never request software downloads, financial information, or login credentials at any point in our interview or hiring process. Level 3 Audiovisual