Director, Professional Services

Overview Director, Professional Services Remote, USA Are you ready for what’s next, now? We’re looking for a Director, Consulting & Value Delivery for our Alpharetta, GA (USA) office. This is a full‑time position with a flexible hybrid work model, including the ability to work from home part of the week. You’ll join a collaborative, experienced team focused on helping our customers achieve measurable business outcomes while Aptean continues to grow its global footprint. About the Role As the Director, Consulting & Value Delivery, you are accountable for the planning, execution, and continuous improvement of Aptean’s consulting and value delivery organization. You are a key member of the consulting leadership team, reporting directly to the Head of Consulting & Value Delivery, and serving as one of their primary leaders in shaping strategy and execution. You will partner closely with client executives and internal stakeholders to shape consulting strategy, ensure delivery excellence, and maximize client value realization across all engagements. This role has direct leadership responsibility for senior delivery leaders, including Project Management Principals and delivery‑focused Solution Architects who oversee end‑to‑end functional design and execution across complex implementations. This role serves as the senior escalation point for complex delivery challenges, proactively managing risk and aligning teams to strategic priorities. You will lead and develop consulting leaders, strengthen delivery methodologies, and ensure consistent, high‑quality outcomes that drive customer satisfaction, retention, and long‑term partnerships. About You You are an experienced consulting leader with a strong background in supply chain software and large‑scale enterprise delivery programs. You bring a strategic mindset, executive presence, and a passion for leading leaders—building high‑performing teams that consistently deliver measurable value for customers. You are comfortable engaging at the executive level as a trusted advisor, balancing client outcomes with business goals such as utilization, revenue, and margin performance. You thrive in complex environments, anticipate risk, and take clear ownership of delivery quality, team effectiveness, and client success. To be ahead of the pack, you might have: 10+ years of experience leading supply chain software consulting organizations, including large‑scale, multi‑workstream programs Deep expertise in supply chain planning systems, related technologies, and change management practices Demonstrated experience leading senior project managers and solution architects in a delivery‑focused consulting environment Proven success engaging client executives and leading cross‑functional, globally distributed teams Strong experience in strategic business planning and prescriptive consulting, including shaping future statements of work A track record of recruiting, developing, and retaining high‑performing consulting talent Excellent executive communication, presentation, and steering committee leadership skills Bachelor’s degree required; MBA preferred Willingness to travel approximately 25% What’s in it for you? Aptean offers competitive compensation and comprehensive benefits, along with the opportunity to grow your career in a fast‑paced, flexible, and collaborative environment. You’ll have the chance to shape the future of our consulting organization, influence executive‑level customer outcomes, and lead teams that deliver real, measurable impact. About Aptean At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose‑built software and superior customer experiences from people who care. Aptean is a global provider of mission‑critical, industry‑specific software solutions. Our purpose‑built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors, and other focused organizations. Our compliance solutions support companies in industries such as finance, healthcare, biotech, and pharmaceuticals. More than 10,000 highly specialized organizations across 20+ industries and 80+ countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Aptean is committed to fostering a culture where diversity, equity, and inclusion are central. We strive to build teams, develop leaders, and create an environment where every employee can succeed, regardless of race, color, sex, national origin, sexuality, gender identity, religion, disability, or age. Celebrating diverse experiences and perspectives enables us to deliver innovative solutions and better outcomes for our customers. #J-18808-Ljbffr