Director, Professional Services
Aptean
Overview Director, Professional Services Remote, USA Are you ready for what’s next, now? We’re looking for a Director, Consulting & Value Delivery for our Alpharetta, GA (USA) office. This is a full‑time position with a flexible hybrid work model, including the ability to work from home part of the week. You’ll join a collaborative, experienced team focused on helping our customers achieve measurable business outcomes while Aptean continues to grow its global footprint. About the Role As the Director, Consulting & Value Delivery, you are accountable for the planning, execution, and continuous improvement of Aptean’s consulting and value delivery organization. You are a key member of the consulting leadership team, reporting directly to the Head of Consulting & Value Delivery, and serving as one of their primary leaders in shaping strategy and execution. You will partner closely with client executives and internal stakeholders to shape consulting strategy, ensure delivery excellence, and maximize client value realization across all engagements. This role has direct leadership responsibility for senior delivery leaders, including Project Management Principals and delivery‑focused Solution Architects who oversee end‑to‑end functional design and execution across complex implementations. This role serves as the senior escalation point for complex delivery challenges, proactively managing risk and aligning teams to strategic priorities. You will lead and develop consulting leaders, strengthen delivery methodologies, and ensure consistent, high‑quality outcomes that drive customer satisfaction, retention, and long‑term partnerships. About You You are an experienced consulting leader with a strong background in supply chain software and large‑scale enterprise delivery programs. You bring a strategic mindset, executive presence, and a passion for leading leaders—building high‑performing teams that consistently deliver measurable value for customers. You are comfortable engaging at the executive level as a trusted advisor, balancing client outcomes with business goals such as utilization, revenue, and margin performance. You thrive in complex environments, anticipate risk, and take clear ownership of delivery quality, team effectiveness, and client success. To be ahead of the pack, you might have: 10+ years of experience leading supply chain software consulting organizations, including large‑scale, multi‑workstream programs Deep expertise in supply chain planning systems, related technologies, and change management practices Demonstrated experience leading senior project managers and solution architects in a delivery‑focused consulting environment Proven success engaging client executives and leading cross‑functional, globally distributed teams Strong experience in strategic business planning and prescriptive consulting, including shaping future statements of work A track record of recruiting, developing, and retaining high‑performing consulting talent Excellent executive communication, presentation, and steering committee leadership skills Bachelor’s degree required; MBA preferred Willingness to travel approximately 25% What’s in it for you? Aptean offers competitive compensation and comprehensive benefits, along with the opportunity to grow your career in a fast‑paced, flexible, and collaborative environment. You’ll have the chance to shape the future of our consulting organization, influence executive‑level customer outcomes, and lead teams that deliver real, measurable impact. About Aptean At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose‑built software and superior customer experiences from people who care. Aptean is a global provider of mission‑critical, industry‑specific software solutions. Our purpose‑built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors, and other focused organizations. Our compliance solutions support companies in industries such as finance, healthcare, biotech, and pharmaceuticals. More than 10,000 highly specialized organizations across 20+ industries and 80+ countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Aptean is committed to fostering a culture where diversity, equity, and inclusion are central. We strive to build teams, develop leaders, and create an environment where every employee can succeed, regardless of race, color, sex, national origin, sexuality, gender identity, religion, disability, or age. Celebrating diverse experiences and perspectives enables us to deliver innovative solutions and better outcomes for our customers. #J-18808-Ljbffr
$14 - $17 per hour
...apply facts and principles to solve problems. Ability to exercise judgment, decisiveness, and creativity in situations when needed. Professional and respectful demeanor with all staff and guests at all times. Adaptable and dependable with a solid attendance record. Ability...SuggestedHourly payContract workTemporary workLocal areaWeekend workAfternoon shift$21 - $29 per hour
...be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers... ...delivering excellent customer service and the highest degree of professionalism. A Day in the Life Lead the Customer Service and...SuggestedFull timeFlexible hoursNight shiftEarly shift- ...operations to ensure an exceptional member experience and a clean, professional environment Drive membership sales, renewals, retention,... ...years of leadership or management experience (fitness, sales, service, or hospitality preferred) ~ Proven ability to lead,...SuggestedHourly payLocal area
- ...limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As a client executive -...SuggestedWork at officeLocal areaNight shift
$40.4k - $67.4k
...seamless experience across multiple proprietary products and services. The team operates in a fast‑paced, customer‑focused environment... ...channels, including phone, email, and chat. Collaboration, professionalism, and a commitment to customer success are central to how the...SuggestedLocal area$55k
...champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving... ..., and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing...Hourly payFlexible hoursShift workNight shiftWeekend work- ...initiatives ~ Company sponsored events ~ Opportunities for professional development with conferences, events, and continued education... ..., preferably with ISO Excellent communication and customer service skills Strong technical P/C underwriting knowledge and skills...
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- ...LoadUp is a modern junk removal and home services company leveraging proprietary... ...profitable business allows us to fulfill our professional and personal purpose in life. Right Shell... ...and execution. ABOUT THE ROLE As the Director of Revenue Operations, you will design...Live inFlexible hours
$40k - $50k
...store locations to achieve financial goals. Manage a team of professionals on daily basis to meet or exceed company objectives.... ...all customer issues and ensure to provide outstanding customer services. Conduct performance evaluation of team members and provide...Full timeLocal areaDay shift$85k - $90k
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...Your Career. Valet Living is looking for a Director of Operations who’s ready to take charge... ...Operations Managers, Area Leaders, and service teams across a large region. This role... ...your way, plus 10 company‑paid holidays. Professional Development: Tuition reimbursement up to...Local areaRemote workFlexible hours$100k - $150k
...compliance with carrier contracts, and service standards while coordinating across departments... ...Excel Plusses: Bachelor's degree and professional certifications Knowledge of ALIS system... .... Seniority level Seniority level Director Employment type Employment type Full-time...Full timeWork at office- ...with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Service... ...Excellent verbal and written communication Ability to develop professional relationships with customers and team members Minimum of 2...
$125k - $135k
...technology, our associates, and our customers. Come join the team! Service Manager - South Position Overview The Service Manager is... ...service support; the Service Manager must always exhibit professionalism. What You Will Do Customer Development & Service Delivery Build...Contract workFor contractorsWork at office$100k - $115k
.... As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and... ...Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and...Temporary workRemote work- ...about serving your community, and are looking for personal and professional development, Maple Street Biscuit Company could be the place... ...operations, guiding the team during your shifts to ensure exceptional service and a positive guest experience. Your leadership will help...Hourly payDaily paidShift workNight shift
- ...client relationships and provide ongoing education and customer service. Responsibilities Manage a portfolio of fuel clients focusing... ...Leadership Development and Training Continuous Learning + Professional enhancements Weekly Catered Lunches + Casual Dress Code Company...Full timeCasual workFlexible hours
$50k - $60k
...closely with Event Operations Managers/Directors, internal teams, and external partners... ...vendor coordination by tracking contracts, service orders, schedules, and required... ...troubleshoot onsite issues while maintaining a professional, calm, and service‑oriented approach....Work at officeFlexible hours- ...prioritize efforts of team to support Doctor achieving their Top 10 Professional goals Create alignment with doctor through daily one on one,... ...Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over...Work at officeLocal areaRelocation packageDay shift
$19.5 - $24.38 per hour
...operational tasks. Primary responsibilities include: Customer Service & Sales: ~ Maneuvering around the store at a fast pace,... ...merchandise, as well as resolving customer issues and concerns in a professional manner. Store Operations: Assists with inventory...Hourly payWork experience placementWork at officeWorldwide$115k - $192k
...more about LexisNexis Risk at the link below. About the Team The Identity Solutions Consulting team delivers high‑impact Professional Services across the Insurance and Healthcare (IHC) markets. The team partners closely with Sales, Product, and Delivery organizations...Local area- ...managing natural gas or related projects ~ Knowledge of natural gas systems and/or solar industry and processes ~ Registered Professional Engineer (P.E.) license ~ Extensive client contacts and relationships with local architects, developers, land use attorneys,...Local areaFlexible hours
- ...Description Reporting to the Commercial Director Fluid Management & Flexibles, this sales... ...Management Team in a manner that is professional and easy to understand and analyze. Fully... .... Program management, customer service and engineering teams as required throughout...Full time
$22.5 - $31 per hour
...patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers'... ...improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for...Hourly payFull timeWork experience placementLocal areaFlexible hoursAfternoon shift- ...areas of responsibility: customer engagement/sales execution, service execution, operational excellence, leadership and management.... ...perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate...Contract work
- ...with state-specific regulatory rules and regulations governing professional land surveying. Prepare detailed project proposals, including... .... Pape-Dawson is a leading civil engineering and professional services firm, with a history of delivering award-winning infrastructure...Local areaMonday to Friday
- ...Living, Assisted Living, Memory Care, and available, short-term Respite Care. TerraBella Senior Living is looking for a Director of Culinary Services - Fine Dining to join our community TerraBella Roswell. Responsibilities: Develops and implements food services...Temporary work
- ...Proven track record of successfully managing and delivering projects on time and within budget. If you are a results driven professional with a passion for business analysis and a desire to make a significant impact, we encourage you to apply for this exciting...
- ...and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products,... ...and external parties in a manner that is both articulate and professional. Ability to logically connect ideas, scrutinize and evaluate...Full timeFor contractorsFor subcontractorH1bWork at officeLocal areaWork from homeShift workNight shift
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