Customer Representative

Job Description

Job Description

Customer Service Representative (On-Site – Orange County, CA)

Pay: $20–$24 per hour
Job Type: Full-time
Location: Orange County, CA (On-site)

About Us
We are a family- and woman-owned business with a welcoming, team-oriented environment. We take pride in helping people every day and creating a workplace where employees feel supported and valued. While we are a call center, we focus on maintaining a positive atmosphere with a variety of tasks to keep the work interesting.

Position Overview
We’re looking for a friendly and dependable Customer Service Representative to join our team. In this role, you’ll assist customers by answering questions, providing product and service information, and helping resolve issues.

This position is a great fit for someone who enjoys talking with people, staying busy, and being part of a close-knit team. Bilingual (Spanish) candidates are strongly encouraged to apply.

What You’ll Do

• Answer incoming calls and assist customers with questions and concerns
• Provide clear and accurate information about products and services
• Troubleshoot and resolve customer issues with care and professionalism
• Document customer interactions and maintain records
• Assist with additional tasks as needed to support the team

What We’re Looking For

• Customer service or call center experience is helpful, but not required
• Strong communication and people skills
• Comfortable speaking on the phone throughout the day
• Ability to stay organized and handle multiple tasks
• Positive attitude and willingness to learn
• Bilingual in Spanish is a MUST

Additional Details

• This is an on-site position in Orange County
• We encourage applicants who live within a reasonable commuting distance
• We’re excited to find someone who is interested in growing with us long-term

Why Join Us

• Friendly, supportive work environment
• Stable, full-time opportunity
• Variety in your daily responsibilities
• The chance to make a meaningful impact helping customers

We serve Medically Tailored Meals to those in need so please like people, genuinely want to help them better their lives and be a team player. If you are kind, reliable, like to talk on the phone and take pride in doing your best each day then we are the right place for you. Preferably live in OC and are bilingual but not required

Company Description

We serve Medically Tailored Meals to those in need so please like people, genuinely want to help them better their lives and be a team player. If you are kind, reliable, like to talk on the phone and take pride in doing your best each day then we are the right place for you. Preferably live in OC and are bilingual but not required