Portfolio Community Association Manager

Job Description

Job Description

Portfolio Community Association Manager

RowCal Management
Orland Park, Illinois | Hybrid

$50,000-$80,000 annually

Additional commission opportunities are available through work orders, contractor utilization, and new client acquisition.

• Health, dental, and vision insurance
• 401(k)
• Paid time off
• Paid holidays
• Paid volunteer time supporting community service initiatives

RowCal is a fast-growing community association management company serving more than 1,500 homeowner associations across the United States. Guided by our mission to empower, enrich, and elevate HOA communities and the employees who serve them, we deliver a smarter approach to community management built on our core values of Trust, Growth, Innovation, and Fun .

Unlike many management companies, RowCal's Community Managers are supported by specialized internal teams that assist with key operational functions, allowing managers to focus on building trusted Board relationships, providing strategic guidance, and delivering an exceptional homeowner experience.

As a Community Association Manager, you'll oversee a portfolio of homeowner associations while serving as the primary advisor and relationship manager to each Board of Directors.

You'll coordinate day-to-day operations, guide Boards through key decisions, oversee vendors and projects, review financials, and partner with RowCal's specialized support teams to ensure every community operates efficiently and receives exceptional service.

This role is ideal for someone who enjoys building relationships, taking ownership, solving problems, and keeping multiple priorities moving forward in a structured environment while remaining flexible and open to learning RowCal's unique approach to community management. Success in this role requires someone who is organized, detail-oriented, proactive, and confident making decisions while maintaining strong follow-through and exceptional client service.

• Monday-Friday, 9:00 a.m. to 5:00 p.m.
• Hybrid schedule following onboarding (3 days in the office, 2 days remote)
• Occasional evening Board meetings as needed
• Local travel throughout the Chicagoland suburbs, with communities primarily located in the south suburbs.

• Serve as the primary point of contact for assigned Boards of Directors
• Build trusted relationships with Board members and homeowners
• Prepare for and facilitate Board, annual, and special meetings
• Develop meeting agendas, Board packets, and community communications
• Execute Board decisions and ensure action items are completed

• Conduct routine community inspections and site visits
• Manage architectural review requests and covenant enforcement
• Coordinate maintenance schedules, amenities, and community projects
• Resolve homeowner concerns and escalated issues
• Maintain management plans and community records

• Coordinate vendors and RowCal's internal service divisions
• Oversee maintenance, repairs, and capital improvement projects
• Review contracts and monitor vendor performance
• Review monthly financial statements and approve invoices
• Assist with annual budgets, reserve planning, and collection oversight

• Maintain accurate information within CINC Systems, SharePoint, and WebAxis
• Track work orders, projects, contracts, and governing documents
• Utilize Microsoft 365 to manage communication, reporting, and documentation

• Active Illinois Community Association Manager (CAM) License
• Experience managing community associations or HOA portfolios
• Experience working directly with Boards of Directors
• Experience using HOA management software such as CINC, Vantaca, Enumerate, or similar platforms
• Working knowledge of association governing documents and community operations
• Ability to read and interpret financial statements, budgets, and reserve plans
• Comfortable learning new technology, systems, and processes
• Excellent organizational, communication, and time management skills
• Valid driver's license with the ability to travel throughout the Chicagoland suburbs, primarily serving the south suburban market

• Three or more years of community association management experience
• CMCA designation
• Single-family HOA portfolio experience
• Associate's or Bachelor's degree

• The strongest candidates are professionals who enjoy building lasting client relationships while bringing structure, accountability, and follow-through to every community they manage.
• You'll likely thrive in this role if you are:
• Organized and highly detail-oriented
• Comfortable making independent decisions and exercising sound judgment
• Skilled at balancing multiple priorities while maintaining accuracy
• Professional and confident when working with Boards, homeowners, vendors, and internal partners
• Adaptable to new technology, systems, and evolving processes
• Proactive in identifying issues, anticipating needs, and driving solutions
• Self-motivated, dependable, and committed to delivering an exceptional client experience

At RowCal, you'll be part of a collaborative, growth-focused organization that empowers Community Managers with the resources, technology, and specialized internal support needed to succeed. Rather than managing every operational function on your own, you'll work alongside experienced internal teams that allow you to focus on building trusted relationships, guiding Boards with confidence, and creating thriving communities.

If you're looking for an opportunity to grow your career with an innovative company that values Trust, Growth, Innovation, and Fun , we'd love to hear from you.