Customer Service Coordinator - Distribution Operations
$20.78 - $34.63 per hourMcKesson
Distribution Operations Coordinator (B3)
Schedule: Monday – Friday | 9:30 AM – 6:00 PM Work Type: Full-time | On-site
About the Role
The Distribution Operations Coordinator supports distribution center activities related to clinical trial operations. This role is responsible for coordinating inventory movements, executing shipments, and resolving customer issues to ensure the accurate and timely delivery of critical healthcare products.
You will work closely with warehouse teams, transportation partners, and internal stakeholders to maintain operational efficiency, accuracy, and compliance.
Key Responsibilities
- Coordinate clinical trial requests, including lot/expiration verification and product quarantine activities using Salesforce
- Monitor inbound inventory and manage outbound shipment execution, including carrier coordination
- Process and release orders to ensure timely and compliant fulfillment
- Research and resolve customer inquiries, including shortages, returns, and credit requests
- Partner with transportation and customer service teams to address shipment issues
- Maintain accurate documentation to support reporting, compliance, and audit requirements
Qualifications
Minimum:
- High school diploma or equivalent
- Strong organizational, problem-solving, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
Preferred:
- Experience in supply chain, distribution, or warehouse operations
- Familiarity with Salesforce, SAP, and Microsoft Office
What Success Looks Like
- Timely and accurate order processing and shipment execution
- Effective resolution of customer and shipment issues
- Strong collaboration across warehouse, transportation, and support teams
- Accurate documentation supporting compliance and audits
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$20.78 - $34.63
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
$21.75 per hour
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