Account Executive

We're looking for talented self-starters to join our growing team in pursuing our goal of elevating humans to the center of service. Account Executive Kipsu is a growth stage Minneapolis-based technology company that has grown to over 100 employees. At Kipsu, we help service professionals Meet the Moment - from partnering with some of the largest hospitality brands in the world to working with clients in the multifamily and healthcare industries. Our best-in-class technology enables organizations around the globe to better serve their customers through streamlined messaging, data-driven performance metrics, sentiment analysis and workflow management. As one of the Twin Cities’ leading tech companies, Kipsu has cultivated a reputation for a strong company culture and is consistently recognized by the Star Tribune as a Top Workplace. THE OPPORTUNITY We are seeking a high-energy, results-driven Sales Representative to join our growing team in Minneapolis, MN. In this role, you will be responsible for the full sales lifecycle—from prospecting and pipeline management to closing deals and driving revenue growth. At Kipsu, we foster a performance-based culture where top performers are recognized, rewarded, and given opportunities to grow. If you're motivated by impact, career advancement, and financial upside, this is the place for you. WHAT YOU'LL DO Prospect and Generate Leads - Use multi-channel outreach (phone, email, social) to connect with potential customers in your assigned sales territory. Respond Quickly to Inbound Leads - Engage with inbound leads from marketing in a timely manner to maximize conversion opportunities. Engage and Consult with Prospects - Build rapport, understand business challenges, and tailor solutions that highlight Kipsu’s value. Manage and Own the Pipeline - Drive opportunities from initial contact to close, maintaining a steady flow of new business. Deliver High-Impact Demonstrations - Showcase Kipsu’s messaging and ticketing platform, effectively communicating its benefits. Negotiate and Close Deals - Overcome objections, structure pricing and contract terms, and secure commitments. Stay Ahead of Market Trends - Keep a pulse on industry shifts, competitor activity, and customer needs to refine your sales approach. WHAT WE’RE LOOKING FOR Proven ability to sell - Prior success in a B2B sales role, SaaS or technology is a plus. Strong communication skills - Comfortable leading product demos, negotiating deals, and handling objections. Drive and resilience - You thrive in a high-performance environment and push yourself to exceed goals. Ability to manage inbound and outbound leads - You’re equally skilled at nurturing inbound interest and proactively sourcing new opportunities. Ability to work in a variety of computer systems daily including but not limited to HubSpot, SalesForce, RingCenter, Coinstar and GoogleSuite. WHAT MAKES KIPSU DIFFERENT We’re a solid, stable company, and we enthusiastically embrace our founding startup spirit- everyone pitching in and working to the same goals. Our culture- We have a team of highly motivated colleagues who are all in it together. We all succeed as one, and we all learn from our mistakes holding our interdependence in high regard. Our unique philosophy- we bootstrapped this company ourselves and are in it for the long-term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms. Remarkable growth- with nearly a decade of advancement, we continue to accelerate. It’s an exciting time to be here. WHY YOU’LL LOVE IT HERE Unity- Everyone here is committed to the same mission. Our core values are not platitudes but our pact. We believe in the best in each other while always reaching to be better. Transparency- Our leadership gets into the details. We all gather for weekly space to discover how each team is doing so that we have a full understanding of the business and think like a CEO. Trust- Our team members are given the trust and license to excel at their jobs, and are supported along the way to continuously grow. Mentorship - We all have more to learn and something to teach. The lessons are beyond technical. We celebrate our busy hive of shared growth. Respect- Our success and future as an industry leader depend on actionable commitment to cultivating a diverse and equitable team. Everyone here has a voice that is heard and respected. We seek open and honest conversation on our journey to be active stewards of our shared communities. Purpose- Everyone here is closely connected to the result of their work. Every day our team gets to see the impact of what they do enhancing the value of our customers’ work in their own professions. Our goals are explicitly tethered to our mission of building relationships. The base pay for this role starts at $50,000/yr. The pay structure for this role is base pay + commission. The total annualized on-target earnings (OTE) for this position is: $90,000+/yr. We are proud to offer a competitive suite of benefits including: health insurance, dental insurance, vision insurance, 401K with a company match, unlimited/responsible vacation time, life insurance, flex spending account, and commuter benefits. One last thing - At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. This is one of the many challenges we seek to solve, and we are intentional and active in recruiting talent of all identities and building an environment that is inclusive of all backgrounds. We need your contribution to our team. Please consider rolling up your sleeves and joining us on our journey. We strive to make individualized white-glove service accessible to all. Our solution is designed to augment service teams, allowing them to build personalized relationships with their guests at scale. Ask About What Makes us Special Our people make Kipsu stand apart from the competition. From our founder’s philosophy of treating every employee like a “future CEO,” to an ever-changing landscape of work, our fast-paced and values-oriented environment makes showing up for work meaningful. Join Our Journey of Expansion We've spent ten years defining success in all that we do-most importantly with growing our team. If you want to feel your impact and encounter challenging opportunities and responsibilities in continuing to scale Kipsu, let's talk. Dive In ... and Belong! At Kipsu, we are committed to creating a diverse and inclusive environment. Everyone is free to bring their authentic selves to work. Differences are welcomed, perspectives are respectfully heard, and everyone feels a sense of belonging. As part of this commitment, Kipsu has formed a Diversity, Equity, and Inclusion program that consists of five employee-led workstreams to: Cultivate an inclusive and welcoming environment Equitably promote, retain, and develop our talent Attract diverse talent that reflects the communities that we serve Meaningfully impact our community Practice product and design inclusivity and accessibility We use our Core Values as guiding principles in these initiatives. We focus on long term objectives while taking advantage of opportunities to make more immediate impacts. We learn from each other, which helps us make better decisions. We believe a strong focus on diversity, equity, and inclusion brings out the best in all of us. The Kipsu team is full of ambitious folks who are uniquely dedicated to team-wide success. Professional Development Kipsu is dedicated to ensuring you continue to grow your skills. Grow your skills through company-sponsored educational opportunities. With our serious commitment to diversity and inclusiveness, come to work every day knowing that you will make an impact, work in a beautiful space, and cooperate with awesome folks! Giving Back Not only does Kipsu offer quarterly volunteer opportunities, the team is also committed to staying active in the startup community. Engaged Leadership Experience what it’s like to have managers and execs who value transparency, provide consistent guidance, and allow necessary creative autonomy. Kipsu offers competitive benefits including medical, dental, 401(k), unlimited vacation, and more. Curious about the others? Just ask! #J-18808-Ljbffr Kipsu