Level 2 Desktop Support Technician

F2Onsite

Job Description
Job Description
Travel Requirement: This position supports client locations in Hudson, MA , Bedford, MA , and Woonsocket, RI . The technician must be willing to travel between all three locations as needed. Mileage for travel between client sites will be reimbursed.
Position Summary
We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide onsite IT support in a professional enterprise environment. The ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows desktops, laptops, printers, and end users.
Responsibilities
Provide Level 2 desktop and end user support for hardware and software issues.
Configure, deploy, image, and troubleshoot desktop and laptop computers.
Support Windows 10/11 and Microsoft 365 applications.
Troubleshoot printers, peripherals, docking stations, and other endpoint devices.
Perform IMAC (Install, Move, Add, Change) activities.
Diagnose and resolve hardware, software, and basic network connectivity issues.
Assist with workstation deployments, hardware refreshes, and office moves.
Support conference room technology and peripheral devices as needed.
Create and update support tickets with detailed documentation.
Coordinate with remote support teams and escalate issues when appropriate.
Deliver exceptional customer service while supporting end users onsite.
Required Skills
2+ years of Level 2 Desktop Support or End User Support experience.
Strong Windows 10/11 troubleshooting skills.
Experience supporting Microsoft Office/Microsoft 365.
Hardware break/fix and deployment experience.
Experience with printer and peripheral support.
Basic Active Directory knowledge (user accounts, password resets, group membership).
Basic networking knowledge (TCP/IP, DNS, DHCP, connectivity troubleshooting).
Excellent communication and customer service skills.
Ability to work independently in a fast-paced environment.
Preferred Skills
Experience with SCCM, Intune, or Microsoft Endpoint Manager.
Experience with ServiceNow or another ITSM platform.
Experience supporting enterprise environments.
Contract Details
Location: Salem, VA
Duration: 12-month contract
Schedule: Monday–Friday during business hours (40 hours/week)
Potential for contract extension based on performance and business needs.
\nCompany Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Apply

Vacancy posted 13 days ago

Similar jobs that could be interesting for youBased on the Level 2 Desktop Support Technician in Marlborough, MA vacancy

Technical Support Specialist
$50k - $60k
...Massachusetts candidates only Title: IT Technical Support II Employment Type: Permanent Direct Hire (W2) Location : Marlborough, MA - first 2+ weeks onsite training M-F then hybrid... ...team where you’ll tackle challenging Level 2 support issues, work with modern Microsoft...
Level 2
Hourly pay
Permanent employment
Local area
Remote work
Shift work
Afternoon shift
Seaglass Technology Partners LLC
Marlborough, MA
3 days ago
Hybrid IT Support Specialist II (Level 2)
Seaglass Technology Partners, LLC in Marlborough, MA is seeking an IT Technical Support II to join a growing IT services team. You’ll tackle Level 2 issues using modern Microsoft technologies and collaborate with engineers to drive solutions. The role starts with first...
Level 2
Shift work
Seaglass Technology Partners, LLC
Marlborough, MA
3 days ago
Breast Imaging Clinical Services Specialist
Hologic, Inc. is seeking a Clinical Services Specialist (Level 2) to provide applications across the BSH Imaging portfolio and drive... ...requires staying current with certifications such as ARRT and supporting corporate initiatives as needed. The candidate will deliver post...
Level 2
Hologic, Inc.
Marlborough, MA
2 days ago
Audio Visual Engineer
...Network and Telecommunications team. This role supports a dynamic, high-tech manufacturing... ...collaboration technologies, along with first-level escalation support for the global network.... ...operational incidents; escalate to Level 2 or engineering teams when advanced networking...
Level 2
IPG Photonics
Marlborough, MA
4 days ago
Data Center Technician
...Data Center Technician Location: 77 Read Road, Hudson MA 01749 Pay Rate:... ...Physical Touch Datacenter/Network Support. Rack, Stack activities, Cross Connect Top 2: Physical Touch Datacenter Support... ...support by working with remote Level 2/3 teams to assist in resolving...
Level 2
Work at office
Remote work
AA2IT
Hudson, MA
3 days ago
Contract Oracle ERP Project Manager (Visa Eligible)
...service provider is seeking a skilled Project Manager for a 1-2 year contract in Marlborough, MA. Candidates should have at... ..., PTO, and Benefits modules. The role includes providing level 2 application support, educating users, overseeing software upgrades, and acting as...
Level 2
Contract work
USM
Marlborough, MA
16 hours ago
Project manager----------Need GC,USC,EAD,OPT
...business keenness.Job DescriptionProject manager Marlboro, MA 1-2 year contractNeed GC,USC,EAD,OPTLocals... ...Payroll, Oracle PTO, Oracle BenefitsResponsibilities:· Provides level 2 support for all applications in assigned area. Support includes: Root Cause...
Level 2
Contract work
Worldwide
USM Systems
Marlborough, MA
4 days ago
Sr. System Administrator
$68.9k - $131.1k
..., secure the integrity of our systems and support IT infrastructures around the world.Principal... ...or equivalent experience and minimum of 2 years of prior relevant experience.... ...estimate representative of all experience levels. RTX considers several factors when extending...
Full time
Temporary work
Work experience placement
Work at office
Remote work
Relocation package
Flexible hours
Raytheon
Marlborough, MA
3 days ago
Principal System Administrator (ONSITE)
$86.8k - $165.2k
...prevent security threats, secure the integrity of our systems and support IT infrastructures around the world.Principal System... ...provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including...
Temporary work
Work experience placement
Work at office
Remote work
Relocation package
Flexible hours
Raytheon
Marlborough, MA
4 days ago
COOK SUPERVISOR (FULL TIME)
$23 per hour
...the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 154...
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Eurest
Marlborough, MA
1 day ago
Construction Estimator
$50k
...Job Description The General Estimator position is the fourth level in our Estimating track. This position will be responsible for creating... ...training as part of preparation for passing Estimator Level, 2, or 3 User Certification test, dependent on Estimator role. Score...
Level 2
For contractors
Local area
Immediate start
Shift work
BELFOR Property Restoration
Marlborough, MA
4 days ago
Estimator - Senior
$50k
...Description Job Description The Senior Estimator position is the third level in our Estimating track. This position will be responsible for... ...training as part of preparation for passing Estimator Level , 2, or 3 User Certification test, dependent on Estimator role....
Level 2
For contractors
Local area
Immediate start
BELFOR Property Restoration
Marlborough, MA
14 days ago
Desktop Support Engineer
Skills - Deskside support, device deployment and configuration, Windows/Linux workstation... ...Massachusetts We at Coforge are hiring a DESKTOP SUPPORT ENGINEER with below skillset Responsible... .../offboarding. Maintaining high service levels to ensure seamless business operations....
Remote work
Coforge
Marlborough, MA
3 days ago
Desktop Support Technician
$53.23k - $72.23k
Responsibilities Reporting to the IT Manager, theDesktop Support Technicianis responsible formaintainingessential IThardware and business... .... Responsibilities: Provide both on site and main office/HQ desktop support, including device provisioning/support, network...
Full time
Work at office
APDerm Network of Practices
Acton, MA
3 days ago
FOOD TRANSPORTER/DELIVERY DRIVER (FULL TIME)
$21 per hour
...only. Schedule: Full time schedule. Monday - Friday, 6:00 am - 2:30 pm. More details upon interview. Requirement: Driving,... ...essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details:...
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Worldwide
Monday to Friday
Flexible hours
Compass Group USA
Marlborough, MA
16 hours ago
ServiceNow System Administrator
$54 - $55 per hour
...(required) ServiceNow System Administrator duties: Administer, configure, and maintain the ServiceNow platform Build, manage, and support workflows and automations using Flow Designer Conduct instance upgrades Manage users, roles, updates, and system configurations Troubleshoot...
Contract work
Global Channel Management
Marlborough, MA
5 hours ago
COOK (FULL TIME)
$23 per hour
...right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace....
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Worldwide
Monday to Friday
Flexible hours
Eurest - Marlborough
Marlborough, MA
3 days ago
Fire/Security Alarm Installation Technician
$30 - $50 per hour
...Intrusion/Burglar Installation Technician Wachter's greatest asset is... ...in some cases, after initial 2-4 weeks of employment Drive... ...and career advancement Supportive team environment Benefits... ...Preferred Qualifications: NICET Level 2 certification or State-...
Level 2
Weekly pay
Daily paid
Full time
Work at office
Relocation package
Flexible hours
Night shift
Wachter
Hudson, MA
1 day ago
COOK SUPERVISOR (FULL TIME)
$23 per hour
...the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 154...
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Worldwide
Monday to Friday
Flexible hours
Compass Group, North America
Marlborough, MA
16 hours ago
FOOD TRANSPORTER/DELIVERY DRIVER (FULL TIME)
$21 per hour
.... ~ Schedule : Full time schedule. Monday - Friday, 6:00 am - 2:30 pm. More details upon interview. ~ Requirement : Driving,... ...on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on...
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Worldwide
Monday to Friday
Flexible hours
Compass Group, North America
Marlborough, MA
4 days ago
COOK (FULL TIME)
$24 per hour
...right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Compass...
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Compass Group
Fayville, MA
1 day ago
Clinical Services Specialist, Atlanta
...peace of mind. Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging... ...certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will...
Level 2
Local area
Afternoon shift
Hologic, Inc.
Marlborough, MA
2 days ago
SENIOR COOK (FULL TIME)
$24 per hour
...Schedule: Full time schedule. Monday through Friday, 6:00 am to 2:30 pm. Further details upon interview. Requirement: Previous... ...on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on...
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Compass Group
Fayville, MA
16 hours ago
VASCULAR TECH FT|Hourly
$36 - $40 per hour
...$40.00 Hourly Position Type Full Time Job Shift Day Education Level 2 Year Degree Travel Percentage Up to 25% Category Health Care... ...and advance their career goals. Why work with CVR : ~ Supportive and collaborative work environment ~4-day work week (10 hr/day...
Level 2
Hourly pay
Full time
Relocation
Shift work
Weekend work
Center for Vein Restoration
Framingham, MA
20 hours ago
Road Mechanic
...disposal methods Invest in tools necessary to perform at expected levels and quality Always conduct yourself in a professional manner... ...form time to time Requirements: Deere Level 1, Deere Level 2, Deere Capstone Certification Must have valid drivers license...
Level 2
Local area
Jesco Inc
Shrewsbury, MA
5 days ago
Sous Chef - Fay School
...from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit... ...just foodservice we take it to the next level by offering cutting-edge nutrition... ...Culinary Arts or equivalent experience. ~2+ years of dynamic culinary or kitchen management...
Level 2
Hourly pay
Contract work
Work at office
Local area
Remote work
Flexible hours
Compass Group
Southborough, MA
3 days ago
Network Administrator
...Administrator Location: Northborough, MA – hybrid but could be 2 weeks in office here and there and then 2 times a month—Travel... ...and DHCP. Perform periodic performance reporting of hardware to support capacity planning. Responsible for backup and recovery of all...
Work at office
Software Technology Inc
Northborough, MA
3 days ago
IT Systems & Network Administrator
$120k
...join a small close-knit IT team supporting the internal operations and... ...~ An understanding of Layer 2 & Layer 3 networking ~ Strong... ...Experience with Windows and Apple desktops, including installation,... ...in our industry Seniority level ~ Seniority level Mid-Senior...
Full time
Remote work
Bright Purple
Marlborough, MA
1 day ago
PCT III, Emergency Room 24 Hour Evenings, 1-9
$15 - $25.71 per hour
...Weekend**Scheduled Hours:**12:45-9:15P**Shift:**2 - Evening Shift, 8 Hours (United States... ..., physicians and other colleagues who support the delivery of care and services. The Patient... ...at Home, or ICU are eligible for this level.I. Major Responsibilities: 1. Provides clear...
Level 2
Remote work
Relocation package
Shift work
Weekend work
Afternoon shift
Hahhh
Marlborough, MA
16 hours ago
CATERING ATTENDANT (FULL TIME)
$22 per hour
...Schedule: Full time schedule. Monday through Friday, 6:00 am to 2:30 pm. Further details upon interview. Requirement: Previous... ...on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on...
Level 2
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Shift work
Compass Group
Fayville, MA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Level 2 Desktop Support Technician. Be the first to apply!