Import Export Coordinator

Job Description

Import Export Coordinator | Manhattan, NY | Salary up to $70,000

This is an excellent opportunity for an experienced freight forwarding professional to manage international shipments, coordinate import and export operations, and deliver a high level of customer service in a fast-paced logistics environment.

Compensation & Benefits

\n
• Salary of up to $70,000 per year, depending on experience.
\n
• Opportunity to join an established international freight forwarding business.
\n
• Professional development and opportunities to expand your freight forwarding knowledge.
\n
• Collaborative working environment with exposure to international logistics operations.
\n

Key Responsibilities

\n
• Coordinate and manage international air and ocean import and export shipments from origin through to final delivery.
\n
• Prepare and process shipping documentation, including bills of lading, commercial invoices, packing lists, and customs clearance paperwork.
\n
• Liaise with overseas agents, shipping lines, airlines, customs brokers, trucking companies, and warehouse providers.
\n
• Monitor shipment progress, track milestones, and proactively resolve delays or operational issues.
\n
• Arrange bookings, collections, deliveries, and other transportation requirements.
\n
• Communicate regularly with customers, providing shipment updates and responding to queries.
\n
• Ensure all shipments comply with relevant customs regulations and international shipping requirements.
\n
• Maintain accurate shipment records and update internal freight forwarding systems.
\n
• Assist with quotations, invoicing, and shipment cost control where required.
\n
• Build and maintain strong working relationships with customers and international partners.
\n

Requirements

\n
• Previous experience in an import/export coordination role within an international freight forwarding company.
\n
• Knowledge of international air and ocean freight operations.
\n
• Understanding of shipping documentation, customs procedures, and import/export regulations.
\n
• Strong organisational skills and excellent attention to detail.
\n
• Effective communication and customer service skills.
\n
• Ability to manage multiple shipments and prioritise workloads in a fast-paced environment.
\n
• Proficiency in freight forwarding software and Microsoft Office.
\n
• A proactive, problem-solving approach and the ability to work both independently and as part of a team.
\n