Mortgage Operations Specialist
Security State Bank And Trust
Job Description
Job Description
Company Vision
Work where you’re part of a community. Security State Bank & Trust is a community bank, going strong since 1941. We get to know each other and our customers, always emphasizing serving over selling products. With 18 branches and counting, we offer opportunities for career-minded, entry-level applicants, as well as those with years of experience in the banking industry.
About the Role
The Mortgage Operations Specialist supports SSB&T's mortgage lending team by coordinating and administering operational activities throughout the mortgage loan lifecycle. Reporting to the AVP Mortgage Operations, this role works closely with Mortgage Loan Officers, Processors, Underwriters, Closers, and customers to ensure mortgage loans are processed accurately, efficiently, and in compliance with Bank policies and regulatory requirements.
The Mortgage Operations Specialist contributes to SSB&T's success by supporting timely loan closings, maintaining operational accuracy, enhancing the customer experience, and ensuring mortgage transactions are completed efficiently while meeting quality and compliance standards.
Essential Responsibilities
- Champion SSB&T’s Core Values: Model SSB&T’s core values, embedding them into data strategy, governance, and team culture.
- In addition to other duties as assigned from time to time in SSB&T's reasonable discretion, responsibilities include:
- Mortgage Operations Processing & Loan Administration
- Support the administration and processing of residential mortgage loans from application through closing, funding, post-closing, and delivery activities.
- Assist with mortgage processing workflows to ensure loan files are accurate, complete, and progressing through established timelines.
- Maintain loan pipeline records and monitor file status to support efficient loan production and service delivery.
- Coordinate with lenders, processors, underwriters, title companies, closing agents, and other parties throughout the mortgage process.
- Ensure operational tasks are completed accurately and in accordance with established procedures and service standards.
- Documentation & File Review
- Review mortgage loan documentation for accuracy, completeness, and compliance with Bank policies, investor requirements, and regulatory guidelines.
- Assist with collecting, organizing, imaging, and maintaining loan documentation, disclosures, and supporting records.
- Monitor documentation exceptions and coordinate follow-up activities to obtain missing information and resolve file deficiencies.
- Ensure required documents are received, properly executed, and maintained within designated systems and loan files.
- Maintain organized electronic and physical records to support operational efficiency and audit readiness.
- Closing, Funding & Post-Closing Support
- Assist with coordinating mortgage loan closings, funding activities, and post-closing processes.
- Review closing packages and funding documentation to ensure accuracy and completeness prior to funding.
- Support disbursement activities, funding requests, wire coordination, and settlement functions as assigned.
- Assist with post-closing reviews, file completion, document tracking, and investor delivery requirements.
- Research and resolve post-closing exceptions, documentation issues, and operational discrepancies.
- Compliance, Quality Control & Risk Management
- Ensure mortgage operations activities comply with applicable federal and state regulations, investor guidelines, Bank policies, and internal controls.
- Maintain compliance with requirements including TRID, RESPA, HMDA, ECOA, Fair Lending, Flood Insurance, privacy regulations, and other applicable mortgage lending standards.
- Perform quality control reviews of loan files, disclosures, and operational processes to ensure accuracy and regulatory compliance.
- Identify and escalate documentation deficiencies, operational issues, compliance concerns, or policy exceptions as appropriate.
- Maintain confidentiality of customer, financial, and Bank information at all times.
- Customer Service & Business Partner Collaboration
- Provide professional and responsive support to customers, lenders, real estate professionals, title companies, investors, and internal business partners.
- Respond to inquiries regarding loan status, documentation requirements, closing schedules, and operational procedures.
- Assist with resolving customer concerns, operational issues, and processing exceptions in a timely and professional manner.
- Collaborate with Lending, Loan Operations, Compliance, Secondary Market, and other departments to support mortgage production goals.
- Maintain positive working relationships that support customer satisfaction and operational effectiveness.
- Reporting, Audit & Administrative Support
- Maintain mortgage pipeline reports, tracking logs, operational records, and supporting documentation.
- Assist with preparing production reports, exception reports, funding schedules, and management reporting information.
- Support internal audits, external audits, investor reviews, regulatory examinations, and compliance assessments.
- Maintain organized records and documentation to support audit readiness and regulatory compliance requirements.
- Assist with departmental projects, system updates, workflow improvements, and administrative responsibilities as assigned.
- Performance & Accountability
- Maintain accountability for the accuracy, timeliness, and quality of mortgage operations activities and assigned responsibilities.
- Meet established production deadlines, service standards, quality expectations, and operational goals.
- Ensure mortgage files, documentation, funding activities, and customer requests are completed accurately and efficiently.
- Demonstrate professionalism, attention to detail, adaptability, sound judgment, and a commitment to operational excellence while supporting the Bank’s mortgage lending and customer service objectives.
- Nothing in this job description restricts SSB&T’s ability to modify, reassign, or supplement the employee's duties and responsibilities at any time, with or without notice.
Employment Commitments & Physical Requirements
- Non-Exempt
- Full-time
- Monday- Friday 8am-5pm
- Community/ volunteer involvement
- Focus-intensive position requiring extended periods of sitting and digital navigation.
- Occasional walking, standing, and use of office equipment.
- Must possess close visual acuity and clear speech for verbal communication.
Location & Travel
- Physical reporting Branch or Operations location
- Travel may be necessary depending on business needs
Candidate Requirements
- Ability to adapt to growing business needs and structural changes
- High school diploma or GED (for teller and entry-level positions); bachelor's degree in finance, accounting, business administration, or a related field for professional roles
- Relevant licenses where required by law or regulation
- Familiarity with applicable banking regulations
- Attention to detail
- Proficiency with standard office software and ability to learn core banking platforms
- Effective written and verbal communication skills
- Ability to pass a criminal background check and any required pre-employment screening (drug testing, fingerprinting for FDIC-insured institutions)
Candidate Preferred Qualifications
- High school diploma or equivalent required; Associate's degree or Bachelor's degree in Business Administration, Finance, Banking, or a related field preferred.
- 2+ years of experience in mortgage operations, mortgage processing, loan administration, loan servicing, or related banking functions.
- Knowledge of mortgage lending processes, loan documentation, and residential mortgage products.
- Experience supporting mortgage loan applications, disclosures, processing, underwriting, closing, funding, or post-closing activities.
- Understanding of mortgage regulations, including TRID, RESPA, TILA, HMDA, ECOA, Fair Lending, and CFPB requirements preferred.
- Strong attention to detail and ability to identify documentation discrepancies and compliance concerns.
- Experience reviewing income, asset, credit, collateral, and insurance documentation.
- Strong organizational and time-management skills with the ability to manage multiple loans and deadlines simultaneously.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to provide exceptional customer service while working with internal and external stakeholders.
- Proficiency in Mortgage Loan Origination Systems (LOS), document imaging systems, and Microsoft Office applications.
- Strong analytical, problem-solving, and decision-making skills.
- Demonstrated professionalism, reliability, and commitment to operational excellence.
- Ability to work independently while collaborating effectively within a team environment.
Compensation
We are committed to competitive compensation at SSB&T. By analyzing market data, we establish fair salary ranges. Your pay is determined by your experience, the role's market value, and your geographical location.
The job description and supporting information describe the principal functions required of the job and should not be construed as a non-exhaustive description of all work to be performed in the job role.
Employee shall perform such work as may be required of Employee by SSB&T in accordance with the job description, as well as the instructions, directions and control of SSB&T and at such reasonable time and places as it may determine. At all times during the Employment Period, Employee shall strictly adhere to all the rules and regulations that have been or that may hereafter be established by SSB&T for the conduct of its employees and further, Employee shall strictly adhere to all the provisions of the Company’s handbook(s).
Security State Bank &Trust is an Equal Opportunity Employer.
$160.7k - $233k
...Boulevard Dallas, Texas 75019 Pay Range $160,700.00-$233,000.00+ Annual Lifespace Communities is seeking an experienced Operations Specialist to provide executive-level leadership across our communities. This role is responsible for driving operational excellence,...SuggestedFull timeTemporary workRelocation package- ...process and serve as the primary contact from application to close. You will collaborate with bankers and marketing teams to promote mortgage products and deliver an exceptional customer experience. The role emphasizes regulatory compliance, strong financial analysis, and...Suggested
- ...Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field at Alliance in Fort Worth, Texas.... ...-driven, and service-oriented Overnight Line Operations Specialist to join our team in Fort Worth, TX. Reporting directly to the...SuggestedWork at officeShift workNight shift
- ...Diploma or GED Minimum of 3 years of experience in a related field (mailroom, shipping/receiving, operations, or administrative support) The Mail Operations Specialist is responsible for the accurate, timely, and secure processing of incoming and outgoing mail, packages...SuggestedTemporary work
- We are a financial advisory firm seeking a highly organized and detail-oriented Operations Specialist to support our firm's operations. This role plays a vital part in ensuring a smooth client experience by managing account-related processes, handling documentation, and...SuggestedFull timeMonday to Friday
- Quality Operations SpecialistThis Position assures that manufacturing processes and inspection methods utilized meet and exceed customer quality expectations and to provide technical support to quality and engineering personnel. Functions as a Planning Review Board member...For subcontractor
- ...Quality Operations SpecialistThe Quality Operations Specialist is responsible for developing conformity packages for the 525 program and to ensure the compliance of the Client quality management system to the regulatory requirements. The selected would be responsible...
- Summary: Location: Fort Worth, TX Responsibilities: Develop, build, and revise First Article Inspection (FAI) plans and Quality Inspection Instructions (QIIs) for complex composite and machined metal parts, including rotor system components. Serve as...For subcontractor
- Quality Operations SpecialistLocation: Fort Worth TX 76118Onsite/ Remote: Day 1 Onsite at customer locationMust have Quality engineering... ...of degree.Position Summary: The Contract-Quality Operations Specialist supports compliance in Quality Operations and all associated customer...Contract workWork at officeRemote work
- ...H&R Block is seeking an Operations Technical Specialist to support the operational readiness of its seasonal tax offices. This role involves ensuring that offices are equipped and functional by providing hands-on operational, technical, and logistical support. The ideal...Seasonal work
- ...Seasonal Operations Technical Specialist The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
- ...skills in a culture that will welcome your unique contributions? If so, let's start the conversation.Job Summary Administers and operates the organization's warehouses, including processing, destruction, and storage of all physical assets. Accounts for all assets in the...Work experience placement
- ...As a Warehouse Operations Assistant, you will be responsible for assisting with warehouse operations and ensuring smooth logistics, including: organize inventory and ensure items are stored properly. load and unload shipments. operate warehouse equipment and pallet jacks...
- ...Job Description Job Description Position Summary The Operations Support Specialist is responsible for supporting the day-to-day operations of consumer and commercial client accounts while ensuring accuracy, and compliance with bank policies and regulatory requirements...Full timeWork at officeMonday to Friday
$28 - $30 per hour
...Job Title: Operations Support Specialist Industry: Financial Services Location (city, state): Fort Worth, TX Assignment Type: Contract-to-Hire, 6-month conversion period Pay: $28.00 to $30.00 per hour Work Schedule: Monday−Friday, 8:00 AM to 5:00 PM...Hourly payPermanent employmentContract workTemporary workCasual workWork at officeLocal areaRemote workMonday to Friday- ...Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of...Permanent employmentTemporary workPart timeFlexible hoursShift workNight shiftDay shiftAfternoon shift
- ...analyze backlog, work-in-progress, finished goods, and storage inventory on a weekly basis; prepare monthly analytical reports on operational and financial performance. Utilize ERP systems to extract, organize, and normalize operational data; analyze trends in sales...Full timeContract workWork at office
- ...of Alliance Aviation Services, oversees the safe and efficient operation of the City of Fort Worth’s above-ground fuel farm, located at... ...(ATFS) is seeking a skilled and dedicated Fuel Operations Specialist to join our team in Fort Worth, TX . Reporting directly to...Full timeWork at officeFlexible hoursShift work
- ...Chase is seeking a Senior Home Lending Advisor to guide clients through the mortgage process, serving as the primary contact throughout the loan lifecycle. You will apply knowledge of FHA/VA/FNMA/FHLMC guidelines, collaborate with branch teams, and drive mortgage originations...
$18 - $20.5 per hour
...Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Your Role at Sephora: As an Operations Associate , you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend work$18 - $20.5 per hour
...Operations AssociateAs an Operations Associate, you'll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will...Hourly payPart timeShift workNight shiftWeekend work$18 - $20 per hour
...Monday to Friday, 7:30 AM to 4:30 PM Location: Fort Worth, TX 76118 Responsibilities: Perform shipping and receiving duties Operate RF scanners Conduct cycle counts Pick and pack customer orders accurately Maintain a clean and organized work environment...Full timeTemporary workMonday to Friday- ...Job Description Position Title : Mortgage Loan Officer Exempt Status : Exempt... ..., conference rooms, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator...Full timeFor contractorsWork at officeLocal areaMonday to Friday
- ...Job Description Description: GENERAL DESCRIPTION: The Mortgage Loan Officer is responsible for originating residential mortgage... ...maintain a valid driver's license and acceptable driving record if operating a vehicle on Bank business. 11. SUPERVISORY RESPONSIBILITIES...Contract workWork at officeLocal areaWork from homeHome officeNight shift
- ...Program Operations CoordinatorKoddi's commerce media platform serves some of the world's largest brands by helping them optimize the experiences of millions of customers per day. As a Program Operations Coordinator you will be a partner champion - the face of Koddi for...Work at office
$18 - $20.5 per hour
...Sephora is seeking an Operations Associate to support store operations, inventory control, and visual merchandising while delivering outstanding customer experiences. The role emphasizes reliability, teamwork, and adherence to Sephora standards in a fast-paced retail...Hourly payFull time$12 - $15 per hour
...Operations Associate The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with a team to perform functions prior...Hourly payWork experience placementEarly shift$45k - $65k
...and across major U.S.–Canada and U.S.–Mexico cross-border lanes. This role is with QQR Transport , an asset-based carrier that operates its own fleet, running full-truckload (FTL) freight in dry van, bulk, and open deck modalities. QQR Transport is building its...Full timeWork experience placementH1bWork at officeNight shift- Operations Coordinator for Will Rogers Memorial Center Trail Drive Management Corporation Properties: Trail Drive Management Corp. (TDMC) is a not-for-profit venue management company in Fort Worth, Texas. TDMC manages all aspects of venue management, including but not...Full timeFor contractorsWork experience placementFlexible hoursShift workNight shift
- ...Symonds Wealth Management is a retirement planning and investment management firm located in Fort Worth, TX. Job Title: Operations Associate Job Type: Full-Time Location: 2512 Horne Street, Suite 100, Fort Worth, TX 76107 Reports To: Operations Manager...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mortgage Operations Specialist. Be the first to apply!
- trading operations specialist Fort Worth, TX
- operations consultant Fort Worth, TX
- it operations coordinator Fort Worth, TX
- operations specialist Fort Worth, TX
- manufacturing operations consultant Fort Worth, TX
- bank operations specialist Fort Worth, TX
- aviation operations specialist Fort Worth, TX
- recruiting operations associate Fort Worth, TX
- people & operations coordinator Fort Worth, TX
- operations associate Fort Worth, TX




