Case Manager

As a Case Manager at LIV Recovery, your work helps turn mission into measurable impact. You will support people as they navigate complex systems, reconnect with resources, strengthen stability, and move toward goals they define for themselves. Your documentation, coordination, About the Role We are seeking a Case Manager who sees this work as more than service coordination. This role is mission delivery in action. The Case Manager walks alongside clients, listens to what matters most to them, supports individualized goals, and helps ensure services are responsive, accountable, and grounded in hope. The Case Manager supports individuals as they work toward substance use recovery, housing stability, wellness, employment, education, and meaningful community involvement. Through thoughtful assessment, collaborative planning, regular follow-up, and strong care coordination, this position helps clients access the right services at the right time while honoring each person’s voice, choice, culture, strengths, and goals. What You’ll Do Case Manager Company: LIV Recovery Position Type: Hourly Reports To: Clinical Services Manager Why This Role Matters As a Case Manager at LIV Recovery, your work helps turn mission into measurable impact. You will support people as they navigate complex systems, reconnect with resources, strengthen stability, and move toward goals they define for themselves. Your documentation, coordination, About the Role We are seeking a Case Manager who sees this work as more than service coordination. This role is mission delivery in action. The Case Manager walks alongside clients, listens to what matters most to them, supports individualized goals, and helps ensure services are responsive, accountable, and grounded in hope. The Case Manager supports individuals as they work toward substance use recovery, housing stability, wellness, employment, education, and meaningful community involvement. Through thoughtful assessment, collaborative planning, regular follow-up, and strong care coordination, this position helps clients access the right services at the right time while honoring each person’s voice, choice, culture, strengths, and goals. What You’ll Do Build trusting, respectful relationships with clients through consistent, strengths-based, person-centered engagement. Partner with clients to identify goals, needs, preferences, strengths, supports, cultural considerations, and barriers to recovery and housing stability. Develop and follow individualized service plans that support recovery, wellness, housing stability, employment, education, independent living skills, and community connection. Connect clients with treatment services, recovery supports, housing resources, mental health services, peer support, vocational resources, financial assistance, and other community-based supports. Provide regular one-on-one case management support, monitor progress, document outcomes, and adjust plans in collaboration with clients and the care team. Support clients in strengthening independent living skills, understanding tenant rights and responsibilities, developing budgeting skills, preventing relapse, and maintaining long-term housing stability. Coordinate with clinical staff, supervisors, housing providers, community partners, and other stakeholders to support timely access to services and continuity of care. Maintain accurate, timely, and person-centered documentation, including assessments, service plans, progress notes, referrals, care coordination, follow-up, transition planning, and outcomes. Support CARF and CSTAR expectations through documentation integrity, chart review participation, quality improvement activities, service coordination, and mission-aligned service delivery. Participate in multidisciplinary team meetings, case conferences, staff training, audits, corrective action follow-up, and continuous improvement efforts. Promote client rights, confidentiality, informed choice, self-determination, dignity, and meaningful participation in services. Represent LIV Recovery’s mission, vision, and values through professional communication, ethical practice, accountability, and consistent attendance. What You Bring Bachelor’s degree in social work or a related field preferred; four years of experience in mental health, substance use, case management, housing services, or a related field may be considered in place of a degree. At least two years of experience working with individuals experiencing behavioral health needs, substance use disorders, mental health disorders, homelessness, or related barriers. Valid driver’s license required. Strong verbal and written communication skills. Strong computer skills, including accurate data entry, documentation, and information retrieval. Ability to engage clients with empathy, professionalism, cultural humility, and respect for voice, choice, and lived experience. Ability to collaborate effectively with clients, families, team members, community partners, housing providers, and other service providers. Knowledge of or willingness to learn CARF accreditation standards, Missouri CSTAR program expectations, behavioral health documentation requirements, client rights, confidentiality practices, and quality improvement processes. Commitment to person-centered, recovery-focused, mission-driven service delivery. Work Environment and Physical Requirements Work may occur in diverse environmental settings. Some travel between locations is required. Must be able to sit and stand for extended periods of time. Must be able to lift 25 pounds or more. Regular and consistent attendance is essential. Equal Opportunity Employer LIV Recovery is committed to creating a respectful, inclusive, and mission-focused workplace. We encourage qualified applicants who share our commitment to person-centered recovery services to apply. #J-18808-Ljbffr