Collections Specialist
$19.5 per hourACHIEVE
Collections Specialist
At Achieve, we're changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a jobit's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
Job Description
What you'll do:
- Contact clients regarding delinquent accounts for unsecured loans
- Negotiate payment options to early stage collection accounts
- Utilize your strong negotiations skills to bring delinquent accounts back to performing status
- Provide exceptional member experience
- Exercise discretion and independent judgment
- Process requests and account change
- Inbound/Outbound calls
Qualifications
- Minimum of 1 year Collections experience strongly preferred
- Strong verbal and written communication skills
- Ability to stay organized while working on multiple tasks
- Excellent Attendance throughout training
- Initial training conducted onsite in our Tempe office
- Working onsite 1 day per month required
Pay: $19.50 + Monthly Bonus
Shift: Monday-Friday - shifts range between 6:00am-6:00pm
Additional Information
Achieve well-being with:
- Hybrid work opportunities
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Work from home/hybrid:
We are proudly offering hybrid options in Phoenix, AZ metro market.
Join Achieve, change the future.
Vacancy posted 1 day ago
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