Coordinator, Sales
Delta Industries Inc
Delta Industries, Inc. is a trusted regional construction materials supplier. Established in 1945, Delta Industries aims to provide a solid foundation for economic prosperity and quality of life through construction materials solutions. We are looking for a Sales Coordinator to join our team. The Sales Coordinator is a key administrative and operational support role responsible for facilitating accurate sales reporting, assisting with accounts receivable and payable processes, and maintaining clear communication between internal departments, haulers, and customers. This role ensures the accurate processing of tickets, financial documents, and sales records while supporting the sales team with quotes, reports, and customer service. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and is comfortable juggling multiple responsibilities. Sales Support & Ticket Management Ticket Accuracy: Edit and maintain daily delivery ticket data; distribute ticket edit reports to appropriate personnel.Production Reporting: Calculate and report monthly cumulative yardage across all plants.Quote & Pricing Support: Assist sales managers in preparing and distributing customer quotes and pricing updates.Job File Management: Create, update, and maintain job files, ensuring pricing and project details are accurate.Backlog Reporting: Generate and distribute backlog reports to the sales and operations teams.Invoice Distribution: Print and email invoices, yardage reports, and other sales documentation as requested.Lost Load Documentation: Track, verify, and document approval of lost/rejected load forms monthly. Accounts Receivable & Customer Payment Management COD Transactions: Process and post COD payments; maintain detailed logs of customer payments.Customer Service: Respond to customer inquiries related to COD orders, billing discrepancies, and general account information.Collections: Support collections by making follow-up calls and working with customers to resolve outstanding balances.Deposit Processing: Assist with bank deposits for payments received local by ensuring that all monies received are deposited same day (or next business day if received after bank hours). This includes helping enforce payment handling guidelines with the area sales team when they facilitate customer payment directly, to account for timely deposits.Account Auditing: Audit accounts for short pays, tax discrepancies, and lot number errors.Ticket Review: Index and review AR tickets across divisions; identify and report missing or inaccurate entries.Credit Management: Review and process credit applications before submitting to the AR team; Complete paperwork for credits, rebills, and write-offs.Customer Account Support: Assist customers AP teams with pricing, documentation, or billing issues to ensure timely resolution (such as friendly GC letters, etc). Accounts Payable (AP) Invoice Processing: Index and match BOLs to invoices for raw materials and hauling.Enter raw material invoices ensuring coded correctlyScan and index non-material invoices associated with all division plants into document management system ensuring accurate coding. This includes but not limited to invoices for division truck shop, plant supplies, division office supplies, rentals, repairs, and utilities.Vendor Statements: Review monthly vendor statements and follow up on missing or unpaid invoices.BOL Filing: Maintain organized digital and physical records of BOLs for compliance and auditing purposes.Ensure purchase orders are received and included with the invoice when indexed.Communicate with the plants to ensure all documents needed to perform this task are received timely. Other Supervisor may provide other coordination and support duties to ensure smooth operations of work site, for example office supply orders and inventory, employee communication assistance, and petty cash managementCross train and support other divisions remotely if additional support is needed due to staffing needs (scheduled time off, or upon request)
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