Community Residence Counselor

Job Summary Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions. Patient care is required. Essential Functions Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed. Monitor resident behavior and provide interventions consistent with treatment or service plans. Document observations, progress notes, and incident reports accurately and in a timely manner. Assist with the development and implementation of individualized service plans under clinical supervision. Promote a respectful, inclusive, and safe living environment aligned with trauma-informed care principles. Engage residents in therapeutic, recreational, and community integration activities. Respond to crises using de-escalation and safety protocols and report to clinical leadership as appropriate. Communicate effectively with care teams, family members, and external providers as needed. Participate in team meetings, trainings, and quality assurance activities to support program effectiveness. Qualifications Education: High School Diploma or Equivalent required. Bachelor's Degree in Psychology, Social Work, Health & Human Services, or a related field is preferred. Licenses and Credentials: Medication Administration Program Certified (MAP - Massachusetts) preferred. Experience 1–2 years of experience working in a human services, residential, behavioral health, or allied health setting. 1–2 years of experience working with individuals with mental illness, substance use disorders, or developmental disabilities. Knowledge, Skills and Abilities Basic knowledge of behavioral health conditions and support strategies. Strong interpersonal and communication skills, with the ability to maintain professional boundaries. Ability to manage time, multitask, and respond to urgent needs calmly and effectively. Commitment to person-centered care, equity, and cultural competence. Familiarity with safety protocols and documentation standards in healthcare or social service environments. Additional Job Details Work Type: Onsite. Location: 162 Mountain Road, Fernside, Massachusetts. Schedule: 32 hours per week. Shift: Rotating. Employee Type: Regular. Pay: $20.84 – $29.79 per hour. Grade: 4. Benefits Competitive base pay, comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs. Equal Employment Opportunity Statement The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr Mass General Brigham Incorporated.