Manager, Employee Communications

Job Summary Salesforce is hiring a Manager, Employee Communications to lead the planning and execution of internal communications for business‑critical employee programs. This person will own key stakeholder relationships across Employee Success, Finance, and other program areas – serving as a trusted communications partner who shapes strategy, drives alignment, and delivers clear, timely, action‑driving communications across channels from Slack and email to AI nudges and manager cascades. Responsibilities Own end‑to‑end communications planning and execution for assigned programmatic areas, including but not limited to ES initiatives (Open Enrollment, Comp/Merit, Benefits, Learning & Development) and Finance (Payroll, Travel & Entertainment) programs. Partner with program owners to develop communication strategies that are clear, human, and drive employee action – not just awareness. Build and maintain trusted relationships with key stakeholders across Employee Success, Finance, and other program areas – serving as their go‑to communications partner and strategic advisor. Write and edit sharp content and lead channel strategy decisions for assigned programs – spanning Slack messages, email, AI nudges, manager cascade materials, and more. Establish and uphold communications standards and best practices across programmatic communications, ensuring consistency in voice, channel strategy, and execution quality. Leverage AI tools to accelerate content production, improve personalization, and continuously raise the bar on programmatic communications. Use data to measure communication effectiveness and apply learnings to continuously improve. Contribute to team planning, editorial calendars, and our day‑to‑day operating rhythm. Qualifications 5–7 years of experience in internal/employee communications or a related field; experience in a high‑tech or fast‑paced global environment is strongly preferred. Exceptional writer with the ability to make complex program information feel simple, clear, and actionable. Proven ability to build and manage senior stakeholder relationships, influence without formal authority, and serve as a trusted communications advisor. Comfortable operating in a fast‑paced, ambiguous environment – able to exercise sound judgment, manage competing priorities, and communicate clearly with senior stakeholders under pressure. Strong project management skills with the ability to own multiple programs and adapt priorities seamlessly. Actively uses AI tools to drive efficiency and quality – and brings curiosity about what’s next. High accuracy, attention to detail, and a proactive, results‑oriented attitude. Proven track record of developing and executing internal communications plans that drive employee action. Benefits and Compensation In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Equal Employment Opportunity Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. #J-18808-Ljbffr salesforce.com, inc.