Supply Chain Analyst

Supply Chain AnalystKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.We are seeking a motivated Supply Chain Analyst to support our growing Customer Spare and Part Escalation business within KLA Services (SSO). This role will focus on operational reporting and analytics, process improvement/design, and cross-collaboration to drive greater overall customer experience. The ideal candidate is detail-oriented, data-driven, and comfortable working with people and systems in a growing business environment.Key Responsibilities:Analyze escalation demand trends, operational performance, and service fulfillment data to identify process gaps, inefficiencies, compliance risks, and improvement opportunities.Develop, maintain, and report key performance indicators (KPIs) related to backlog health, order fulfillment, service levels, lead times, and escalation rates across multiple demand types and priorities.Partner with cross-functional stakeholders including Operations, Planning, Logistics, IT, and Customer Support teams to resolve supply chain issues, improve workflows, and drive project completion.Lead continuous improvement initiatives focused on process standardization, automation, and KPI visibility to improve service performance and operational efficiency.Perform root cause analysis on order delays, backlog growth, inventory shortages, and system-related issues, providing actionable corrective and preventive recommendations.Monitor escalation demand patterns to identify recurring drivers, emerging risks, and opportunities to reduce expedited orders and improve planning accuracy.Ensure data integrity and reporting accuracy across multiple business intelligence and operational reporting platforms.Support business transformation initiatives by gathering, documenting, and validating SAP S/4HANA business requirements, process flows, and reporting needsPreferred Qualifications:Bachelor's degree in Supply Chain, Business, Operations, Analytics, or related fieldsStrong analytical and problem-solving skillsExperience working with data, metrics, and reporting toolsProficiency in Microsoft Excel, Word, PowerPoint, Vizio, Power BI, AI or similar analytic tools is a plusStrong communication and collaboration skills with the ability to work across multiple teamsDetail-oriented with a continuous improvement mindsetExperience in supply chain, order management, or logisticsFamiliarity with ERP systems such as SAP or similar platformsLean, Six Sigma, or process improvement methodsMinimum Qualifications:Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 yearsBase Pay Range: $63,000.00 - $107,100.00 AnnuallyPrimary Location: USA-MI-Ann Arbor-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at View email address on click.appcast.io or at View phone number on click.appcast.io to request accommodation.Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to View email address on click.appcast.io to confirm the person you are communicating with is an employee. 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