Senior Account Manager

About The Position: The Senior Account Manager, D/Cipher plays a crucial role in the growth and overall success of our Managed Service team. In this hybrid role (in-office with up to 2 remote days), you will manage and grow client and internal relationships, ensure the successful execution of programmatic advertising campaigns, and deliver exceptional client service. You will work closely with Sales, Trading, Research, and Account Strategy teams to drive client success and business growth. Responsibilities Client and Internal Relationship Management Serve as the primary liaison for assigned clients and internal stakeholders, fostering trusted, productive partnerships. Navigate competing priorities by effectively managing expectations, aligning cross‑functional teams, and ensuring seamless communication across all groups. Understand client and partner objectives, translating business goals into actionable media and operational strategies. Lead regular external and internal touch points to review performance, surface insights, and identify opportunities for optimization or growth. Strategic Planning and Execution Develop strategic media plan recommendations that align with business objectives and leverage data‑driven insights to maximize ROI. Coordinate with Research & Insights to develop strategic targeting recommendations and confirm scalability across campaigns. Participate in pre‑sale brainstorms to identify tactics best aligned with client KPIs and performance goals. Stay current with industry innovation, automation tools, and programmatic trends to proactively advise both clients and internal teams. Campaign Management and Analysis Partner with the Trading team to ensure campaigns are accurately implemented, QA’d, delivered, and optimized for performance. Analyze campaign data to surface trends, performance insights, and optimization recommendations using relevant platforms and dashboards. Deliver clear, data‑backed reporting that highlights performance against KPIs and informs strategic decision‑making. Coordinate with Campaign Analytics to evaluate campaign outcomes, quantify impact, and inform forward‑looking strategy. Cross‑Functional Collaboration and Communication Act as a central connector across internal teams, streamlining workflows and coordinating tasks in Airtable. Lead regular status meetings, preparing and sharing agendas, capturing next steps, and ensuring timely follow‑up and accountability. Translate complex technical or operational concepts into clear, actionable direction for multiple audiences. Continuously refine, document, and champion process improvements to drive operational efficiency and consistency across teams. Balance competing projects and deadlines with precision and strong attention to detail, proactively identifying and resolving challenges. Qualifications Education: Bachelor’s degree preferred, or equivalent work experience. Experience: 4–6 years of consultative, client‑facing work in programmatic advertising, digital media buying or related fields. Outstanding troubleshooting, analytical, and problem‑solving abilities. Effective time‑management skills, able to prioritize and meet deadlines across multiple projects. Excellent written and verbal communication, organizational and interpersonal skills. Collaboration across multiple teams and stakeholders, with the ability to work independently on daily tasks. Eager to learn new systems, technologies, and advertising techniques. Strong knowledge of Google Suite, Microsoft Excel, and PowerPoint. Experience with Airtable strongly preferred. Experience with DSP platforms such as TTD, AdTheorent, or Amazon DSP strongly preferred. Travel Requirement: EEO Statement People Inc. provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state or local law. The Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing View email address on click.appcast.io. The Company participates in the federal E‑Verify program to confirm the identity and employment authorization of newly hired employees. For more information about the E‑Verify program, see Compensation and Benefits Pay Range (New York): $85,000.00 – $105,000.00 (actual pay may vary based on location, experience and performance). Annual bonuses, short‑term and long‑term incentives. Medical, dental, vision, prescription drug coverage. Unlimited paid time off (PTO). Adoption or surrogate assistance, donation matching, tuition reimbursement. Basic life insurance, supplemental life insurance, basic accidental death & dismemberment, supplemental accident insurance. Commuter benefits, short‑term and long‑term disability, health savings accounts, and flexible spending accounts. Family care benefits, generous 401(k) savings plan with company match, 10–12 paid holidays annually. Generous paid parental leave (birthing and non‑birthing parents). Voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance. #J-18808-Ljbffr Meredith Corporation