Corporate Trainer

Corporate Trainer

Ethos Health Group is seeking a dynamic and experienced Medical Corporate Trainer to support the training, development, and performance excellence of our administrative teams. This role is responsible for designing, implementing, and facilitating engaging training programs that ensure operational consistency, regulatory compliance, and exceptional patient experience across all Ethos Health Group locations. This position does require travel across Florida.

The ideal candidate is organized, confident, adaptable, and passionate about developing people in a fast-paced healthcare environment.

Key Responsibilities

Training & Development

• Develop, implement, and maintain standardized training programs for clinical and administrative staff.
• Facilitate onboarding and orientation programs for new hires across multiple departments.
• Conduct in-person and virtual training sessions on company policies, EMR systems, scheduling workflows, patient communication standards, and compliance requirements.
• Create training materials including manuals, presentations, SOP guides, videos, and competency assessments.
• Ensure all training aligns with Ethos Health Group's mission, values, and operational standards.

Compliance & Regulatory Education

• Train staff on HIPAA, OSHA, infection control, and other healthcare regulatory requirements.
• Ensure all employees complete mandatory compliance training within required timelines.
• Stay up to date on industry regulations and update training materials accordingly.

Performance & Process Improvement

• Identify skill gaps and recommend targeted development initiatives.
• Collaborate with leadership to improve workflows, patient experience, and operational efficiency.
• Conduct training audits and site visits to ensure consistency and adherence to standards.
• Monitor training effectiveness through assessments, feedback, and performance metrics.

Leadership & Support

• Partner with department managers to support team development goals.
• Provide coaching and performance support when needed.
• Assist with leadership development initiatives for supervisors and managers.
• Support rollouts of new systems, services, or operational changes.

Qualifications

Education & Experience

• Experience in multi-site medical practices strongly preferred.
• Knowledge of EMR systems and medical scheduling workflows required.

Skills & Competencies

• Strong presentation and facilitation skills.
• Excellent verbal and written communication.
• Ability to engage diverse teams and adapt training styles.
• Strong organizational and project management skills.
• Proficiency in Google Suite
• Ability to travel between Ethos Health Group locations as needed.

At Ethos Health Group, we are committed to delivering exceptional patient care through operational excellence and strong team development. The Corporate Trainer plays a key role in shaping our culture, strengthening our teams, and ensuring consistency across all locations.