customer logistics manager

Overview Job Title: Manager, Customer Logistics. Summary: The Manager Customer Logistics will oversee the day‑to‑day operations within an assigned function and is responsible for all aspects of Operations and Account Management. This role leads direct reports and achieves daily operational goals in the assigned functional area. Responsibilities Customer service satisfaction and expectation management. Staffing performance management and development of exempt and non‑exempt employees. Manage day‑to‑day planning and scheduling. Health and Safety Management. State/Local/Federal regulations compliance. Perform other duties as assigned. Provide off‑shift support during critical customer network disruptions or crises. Qualifications H.S. diploma/GED required. Bachelor's degree in Business, Logistics, Supply Chain preferred. Two (2) years or more relevant experience in supply chain, logistics, warehouse or related field. One (1) year or more direct supervisory/leadership experience. Proficiency in MS Office (Word, Excel, PowerPoint, and Access) required. Logistics industry knowledge advanced required. Knowledge and understanding of customer/company local and federal regulations advanced required. Fundamental knowledge of supply chain management components intermediate required. Strong knowledge of manufacturing and production advanced required. Ability to work within international functional teams. High level analytical ability for unusual and difficult problems. Strong oral and written communication skills. Ability to create and maintain professional relationships at all organization levels. Ability to work independently and as part of a team. Flexibility, self‑driven, and capable of excelling in a fast‑paced environment. Capable of multitasking, highly organized with excellent time management, detail oriented, and with strong follow‑up practices. Benefits Full‑time employees receive comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, disability insurance, paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan. Equal Opportunity Ryder is a proud Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status or other protected categories. #J-18808-Ljbffr