Certified Medical Assistant - Structural Heart Program

Patient Care Coordinator

Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California. In support of WHMG's mission to serve the community with the highest quality health care, WHMG's commitment to the patient first ethic and ensuring an excellent patient experience are strategic priorities. This is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care.

Patient Care Coordinator is a Medical Assistant who handles all back office preparation for patient care. Strictly follows all practice policies and procedures, including all HIPAA related policies and procedures.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clinic Duties:

• Performs selected patient care duties, which include but are not limited to collection and management of patient clinical information, including chief complaint.
• Rooms patients after paperwork is complete. The PCC documents chief complaint in patient's chart and keeps patient flow moving smoothly and efficiently.
• Prior to alerting physician that patient is ready to be seen:
• Double checks chart to make sure that last dictation, etc. has been included. Read through last dictation discussion to see if an x-ray is needed, lab results available, or any other expectations of the physician.
• Check patient questionnaire for "diagnostic studies". Get all reports, even on films not in our office.
• Pull and hang patient's films and paperclip copy of x-ray report on film jacket.
• Prepares exam rooms with necessary equipment and supplies.
• Orders and maintains clinical and office supplies as required.
• Advise patients of test results.
• Processes labs that have been collected in office.
• Give injections as ordered by physicians.

Non-Clinic Duties:

• Calls all patients to remind them of upcoming appointment and the need for them to bring their imaging studies.
• Weigh and stamp outgoing mail.
• Assist PCCs when requested in prescription refills, form completion, etc.
• Reschedule patient appointments as necessary.
• Perform related tasks/assignments as necessary.
• Assists in Medical Records with scanning and filing.
• Complies with established organizational policies and procedures of WTMF.
• Performs related tasks/assignments as necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 25 pounds.

Qualifications and Education Requirements:

1. High School graduate or GED required.

2. Training in an accredited program for medical assisting required, certification preferred.

3. BLS/CPR certified.

Preferred Skills:

4. Communication proficiency

5. Ethical Conduct

6. Flexibility

7. Initiative

8. Time Management

Job Type: Full-time

Salary: $29.00-$36.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location