Title Operations Lead

Operations Lead Job Location US-CO-Denver Overview We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. This role leads the daily activities of title production, processing, and related operational functions within the homebuilding business. It ensures consistent, accurate workflow execution and timely delivery of title products that support closing timelines and division needs. The position addresses routine operational challenges and helps implement process improvements to enhance service quality. It works closely with internal teams to maintain compliance, uphold standards, and support smooth transaction workflows. Primary Responsibilities Lead day-to-day title operations activities to ensure accuracy, timeliness, and adherence to established procedures. Coordinate and monitor workflows, adjusting priorities based on division needs and project deadlines. Resolve routine and moderately difficult operational issues by applying experience, researching information, and collaborating with internal teams. Ensure compliance with company policies, state regulations, underwriting requirements, and industry best practices. Partner with internal stakeholders, including title examiners, closers, and homebuilding divisions, to maintain smooth operational workflows. Review completed work products to ensure quality standards are met and address gaps or errors as needed. Support implementation of new systems, processes, or operational enhancements. Prepare and track operational performance information to support reporting and planning. Promote a positive, collaborative environment focused on service, accuracy, and continuous improvement. Education & Experience Bachelor's degree in business, real estate, or a related field. Minimum of 5 years of relevant experience in title, escrow, or real estate operations, or equivalent experience. Preferred Experience Prior experience supporting or guiding operational workflows in a title or homebuilding environment. Skills & Competencies Broad knowledge of title production, title curative, and closing-related processes. Strong organizational and time management skills with ability to prioritize competing tasks. Effective communication and interpersonal skills for working across departments. Ability to interpret and apply policies, procedures, and regulatory requirements. Problem-solving skills with ability to address varied operational challenges. Ability to provide guidance and support in a team-based environment. Ability to maintain accuracy and attention to detail in a fast-paced environment. Collaboration skills for working with internal and external stakeholders. Proficiency with title production systems and standard office software. Ability to adapt to process changes and support operational improvements. Working Conditions Work is performed primarily in a professional office environment with frequent use of computers, systems, and digital documents. Occasional visits to branch locations, division offices, or training sessions may be required. Work may involve managing time-sensitive tasks and supporting teams during peak transactional periods. Physical Requirements Ability to sit or stand for extended periods while working at a computer. Ability to move within office environments to meet with staff or access files. Ability to lift and carry materials, files, or office equipment up to 20 pounds. Ability to perform repetitive motions including typing, document review, and data entry. Ability to communicate clearly in person, by phone, and in writing. Compensation Base Salary: $70,000 - $80,000 FLSA Status: Exempt Bonus Type: Year-end Discretionary Benefits Competitive compensation that rewards performance and results. Health & Wellness: medical, dental, vision, HSA, FSA. 401(k) retirement savings plan. Time Off: vacation, sick leave, paid holidays, bereavement, jury duty, FMLA, military leave. Life insurance, AD&D, short- & long-term disability coverage; employee assistance program. Exclusive perks & discounts. Homeownership & financing discounts. Pet insurance group rates. Equal Opportunity Employer Sekisui House U.S., Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr MDC Holdings, Inc.